refurbished macbook

Discussion in 'Buying Tips and Advice' started by ztark, Jun 12, 2007.

  1. ztark macrumors member

    Joined:
    May 25, 2007
    #1
    I just received my refurbished macbook (core duo 2 Ghz, 1 Gb memory, superdrive) and had a few questions.

    The screen has four dead pixels. When the computer is closed, the screen doesn't line up with the bottom half exactly (about 2mm off). When I insert a blank DVD the computer makes a few sounds and then ejects it. All other aspect of the disk drive work fine (cd burner, dvd player, etc). I have only tried one brand of dvd-r so far, but I'm going to try to use another brand tomorrow.

    Question: how do I go about addressing these issues with apple? I went to the apple care section of the apple site, but I don't see where i can report problems. Does anyone know if any of the above problems are covered under the one year warranty that comes with refurbished macs?
     
  2. kymac macrumors 6502a

    kymac

    Joined:
    Nov 4, 2006
    Location:
    portland
    #2
    you should try calling applecare. they would be the best help. good luck!
    oh and the warranty is exactly the same for new macs or refurbished. so there shouldn't be a problem if new macs have that coverage.
     
  3. doctor pangloss macrumors regular

    Joined:
    Dec 30, 2004
    Location:
    Thailand
    #3
    Don't accept a mediocre product!
    Apple can deliver good stuff.
    Sometimes you have to make a bit of noise though to get satisfaction.
    The squeaky wheel gets the grease!
     
  4. ztark thread starter macrumors member

    Joined:
    May 25, 2007
  5. Dynamyk macrumors 6502a

    Dynamyk

    Joined:
    Jul 8, 2005
    Location:
    Toronto
    #5
    Apple is great with these types of problems, definitely call in or bring it to your nearest Apple store.
     

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