I spoke to my apple store about this awhile back. Two things, 1) you can call at any time and ask them if they have whatever you are looking for in the back as "refreshed". So if you wanted an iPod for example, just call and ask if they have any refreshed iPods in back. 2) On the last weekend of every month, they haul all the refreshed stuff from in back and put it out front so you can browse through it. I found a smoking deal on an iBook and wireless keyboard/mouse once by doing that.