Hi folks, I've been advised to register a complaint with Apple due to a wrong repair to my MBP. I don't do this thing often and am not sure what to say, esp. if they say, "We're sorry." Do I just say, "Well, do better next time young man" or demand a free iPad for my trouble? (half joking on the last one) Here's what I plan to say when I call and ask to speak with the manager. Please advise: Note a bit more background: Picked up my laptop today and before I signed, I said I wanted to check it. Booted up and noticed something looked off. I tried to eject the disk that had been stuck and the guy was looking at the repair paperwork and said there was no indication of a disk; I told him that I wouldn't have said there was a disk stuck in it if there wasn't a disk; it was there and came out. But the display was wrong. They put a standard display on instead of the high-resolution one. And the screw is still missing on the bottom. I have to bring the computer back when I get back next week because they didn't have any high-res displays at their store. They put the order in for the new one, but it won't be here before tomorrow and definitely won't get put on before I leave for the airport by 3PM. It was when I posted that to FB that several people said I should call to complain.