Reinstalling os - frozen

Discussion in 'Mac Basics and Help' started by Goobypls, Jun 11, 2017.

  1. Goobypls macrumors newbie

    Mar 23, 2017
    Hi all,

    I'm reinstalling OS Sierra as I'm having trouble with the app store.

    When I reinstall it says six minutes remaining but moves very slowly. Then at three minutes it always pauses and never gets further

    What can I do
  2. Audit13 macrumors 68030


    Apr 19, 2017
    Toronto, Ontario, Canada
    Are you reinstalling from a USB key or internet recovery?

    Are you able to partition and erase the drive prior to installing?

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