Reinstalling os - frozen

Discussion in 'Mac Basics and Help' started by Goobypls, Jun 11, 2017.

  1. Goobypls macrumors newbie

    Joined:
    Mar 23, 2017
    #1
    Hi all,

    I'm reinstalling OS Sierra as I'm having trouble with the app store.

    When I reinstall it says six minutes remaining but moves very slowly. Then at three minutes it always pauses and never gets further

    What can I do
     
  2. Audit13 macrumors 68030

    Audit13

    Joined:
    Apr 19, 2017
    Location:
    Toronto, Ontario, Canada
    #2
    Are you reinstalling from a USB key or internet recovery?

    Are you able to partition and erase the drive prior to installing?
     

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