Reinstalling OS

Discussion in 'Mac Basics and Help' started by Littleboo, Jun 5, 2009.

  1. Littleboo macrumors regular

    Joined:
    Jul 23, 2008
    #1
    I am having computer problems with Mac Mail that I cannot solve. I'm wondering before I bring it in, if reinstalling my OS would be an idea to try. I don't believe I've ever had to do this, but it was a thought.

    If it's an option I should try, I don't know how to do it. I have everything backed up on time machine.
     
  2. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #2
    You can simply put your discs in (that came with your computer) and do an archive and install. I would do that before bringing it into Apple.
     
  3. MacDawg macrumors P6

    MacDawg

    Joined:
    Mar 20, 2004
    Location:
    "Between the Hedges"
    #3
    Use the disks that came with your computer... and Archive & Install
    This will reinstall the system without affecting your data

    Edit: As usual, jessica.'s fingers are faster than mine

    Woof, Woof - Dawg [​IMG]
     
  4. wrldwzrd89 macrumors G5

    wrldwzrd89

    Joined:
    Jun 6, 2003
    Location:
    Solon, OH
    #4
    Thirding the Archive and Install suggestion. Just remember that all Software Updates will need to be reapplied.
     
  5. uberamd macrumors 68030

    uberamd

    Joined:
    May 26, 2009
    Location:
    Minnesota
    #5
    If its just Mail, you can delete the mail folder from ~/Library/Application Data/ and that usually fixes it. That solved my Mail crashing problems.
     
  6. Littleboo thread starter macrumors regular

    Joined:
    Jul 23, 2008
    #6
    I tried the deleting the mail folder.

    how do I do the archive and install? I put in the original disc, but don't see that on there.
     
  7. JediMeister macrumors 68040

    Joined:
    Oct 9, 2008
    #7
    Ta-da.

    By the way, archive and installing for a Mail issue seems a bit excessive to me...What exactly are you having trouble with, sending or receiving? If we had some more information we could suggest some alternatives or steps rather than jumping straight to reinstalling.
     
  8. Littleboo thread starter macrumors regular

    Joined:
    Jul 23, 2008
    #8
    I reinstalled the OS. didn't help. Ended up going to the Apple store. thanks all!
     

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