Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

razoel123

macrumors newbie
Original poster
Mar 12, 2011
8
0
hi
ive been trying to reinstall my snow leopard (with a retail dvd) on my unmodified early 2010 15" mbp, because some things (like no network connection although he says im connected and things like that) have been really annoying lately. already tried resetting my pram, nvram, pmu, repairing rights but no effect.
i lost my gray recovery dvd so i bought a snow leopard dvd. inserting the dvd and pressing C at startup results in a gray screen with apple logo but no loading circle. starting the installation from the os starts the installation, but after 15 minutes or so, a restart results in the same problem. i waited for about half an hour, still gray screen.
i searched on the web for this problem but found nothing specific to help solve my problem
thx for help
 
@ljonesj
holding down alt while startup does not help, unfortunately... results in the same

@mjsmke
yes i already tried, at some point the machine restarts and voila, gray screen with a black apple

havent called the support yet, maybe they know something
 
...
i searched on the web for this problem but found nothing specific to help solve my problem
thx for help
Oh, really? It has been said too many times to count:

You cannot install an OS that is older than the OS that shipped with your computer. I'm betting dollars to donuts that your version of MacOS X 10.6 is older than your computer.

PM me for the address to ship the donuts. One dozen, please. I like my donuts from a mom & pop shop, glazed with those delicious airy voids that just melt in your mouth.
 
what do i need to do then? somehow downgrade or just wait for the next os to come?
 
what do i need to do then? somehow downgrade or just wait for the next os to come?
You need to call Apple, tell them you lost the Install OS X DVD and ask for a new one. They will ship you one for a minimal fee.
Give up on the "downgrade" idea, it won't work.
 
support said they wont send me a new one, i should buy a retail dvd.

i think i call again and hope for another operator -.-
 
Do you have an Apple retail store anywhere nearby?

If so, will they restore the system?

And a final off-the-wall thought:
Download the developer copy of OS 10.7 Lion, and install _that_ instead. As for where to get it, well, that's up to you, but it CAN be done. And Lion seems to run just fine, even on my older "white" Intel iMac.

But Lion _will_ install on your Mac, and you _can_ use it "as is" until the "official" version gets released later this year.
 
support said they wont send me a new one, i should buy a retail dvd.

i think i call again and hope for another operator -.-
OK, then do that. Buy a recent retail version of MacOS X 10.6. Just make sure that it is a version that was released after your computer hit the market.

As for Fishrrman's advice in Post #8, I disagree. Development systems are for developers. Although it he is correct that the OS will run on your machine, there is no guarantee that your software will run on MacOS X 10.7 beta. We know for a fact that your PPC-based software won't run. When you are ready to install the release version of MacOS X 10.7, you will not have the option to do a simple upgrade to the release version.
 
@Fishrrman
sadly, there is no apple store in germanys capital city^^ i only have a premium reseller around the corner, dunno if they do a restore.

@MisterMe
my snow leopard version is from last week. i tried to reinstall with that but end up with that gray screen.
 
support said they wont send me a new one, i should buy a retail dvd.
i think i call again and hope for another operator -.-
That doesn't sound right. If you provide them with the serial nimber of the computer they should be able to check it and confirm that the disks you are requesting actually came with the computer. If the operator refuses to send you new ones ask for a supervisor. I have heard they will send replacement disks!
In regard to the retail DVDs, there are only 2 as far as I know; ver 10.6 and ver. 10.6.3, 10.6 definitely won't work as it came out in late 2009, and I suspect 10.6.3 is too old too to have the resources necessary for the 2010 models, not sure about that.
Another way is to find a friend with the same basic machine and borrow their disk. Do you have a bootable external HD? If so, try booting from that disk and running the latest combo updater to 10.6.6 on your internal HD.
Running out of ideas real fast here.....:eek:
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.