HI- 20 years of windoze and i'm a'wearying. I've avoided Mac to date due to cost, lack of customizing options [a permanent Apple blind spot- i'll bet it's due to branding, look n' feel, scream!], and to my denial [the glitches will die down any year now]. Both have plusses and pitfalls, that's a non-issue. What is central is almost never aired, simple reliability/stability. The proud Mac claim is "It Just Works" [more than windoze]. Great- but where's the research, that quantities it? When i talk to tecs they say Mac'ers just get different problems, not fewer. Seriously: if you know of independent research done [not by MS or Apple fanboys] i'd really appreciate hearing about it. Thanking you in advance... Marni PS: What's the best Mac desktop customization site?