Carrier remind me - can I use a different shipping address than my billing address with AT&T

Discussion in 'iPhone' started by Bacong, Sep 8, 2016.

  1. Bacong macrumors 68000

    Bacong

    Joined:
    Mar 7, 2009
    Location:
    Westland, Michigan
    #1
    when ordering through apple? I seem to
    remember my sister and I having problems with this during the iPhone 6 pre-order.
     
  2. Blueline29 macrumors 68020

    Blueline29

    Joined:
    Jun 16, 2009
    Location:
    Windermere, FL
    #2
    I'm pretty sure they have to match, if I'm remembering right. I seem to recall people having issues with this exact thing every launch.
     
  3. sydia21 macrumors regular

    sydia21

    Joined:
    Jul 1, 2010
    Location:
    Washington, DC
    #3
    No you have to ship to billing address on AT&T account I think. I usually change my address to my jobs around this time and then switch back after I get my phone.
     
  4. Bacong thread starter macrumors 68000

    Bacong

    Joined:
    Mar 7, 2009
    Location:
    Westland, Michigan
    #4
    yeah I guess I'll just change my billing address to my work.
     
  5. cjrulli macrumors regular

    Joined:
    Feb 3, 2010
    #5
    Won't that prevent your card from going through? Or do you change the billing address with your card & on ATT.com?
     
  6. Bacong thread starter macrumors 68000

    Bacong

    Joined:
    Mar 7, 2009
    Location:
    Westland, Michigan
    #6
    I hadn't thought of that. Maybe? Hmm.
     
  7. Jon347 macrumors member

    Joined:
    Nov 28, 2012
    Location:
    SoCal
    #7
    I know in the past I've ordered an ATT phone through apple and just call later to change the shipping to my home as the billing is my office address.
     
  8. deannnnn macrumors 68000

    deannnnn

    Joined:
    Jun 4, 2007
    Location:
    New York City & South Florida
    #8
    In the past I've successfully gotten AT&T to ship to a different address by calling after I've placed the order. I think that ordering from AT&T as opposed to direct from Apple gives you a better chance of getting it switched. I'm going to attempt it again this year, as I live in a different state than the primary account holder.
     
  9. Bacong thread starter macrumors 68000

    Bacong

    Joined:
    Mar 7, 2009
    Location:
    Westland, Michigan
    #9
    you called Apple?
     
  10. Jon347 macrumors member

    Joined:
    Nov 28, 2012
    Location:
    SoCal
    #10
    Yea I called and explained to them that the billing address was my office in NY and I needed the phone sent to a different address.
     
  11. sydia21 macrumors regular

    sydia21

    Joined:
    Jul 1, 2010
    Location:
    Washington, DC
    #11
    I use the apple app and Apple Pay to purchase my phones and I haven't had any issues. Even before Apple Pay the credit card associated with my Apple ID was used without any issues.
     
  12. cjrulli macrumors regular

    Joined:
    Feb 3, 2010
    #12
    So, just to clarify. You're credit cards billing address is still your home address, but your billing address on ATT & the Apple store are your work address?
     
  13. sydia21 macrumors regular

    sydia21

    Joined:
    Jul 1, 2010
    Location:
    Washington, DC
    #13
    My billing address on AT&T is my work address. My credit card billing address and address on the Apple Store is my home address. Apple pulls my shipping address from my AT&T account but I guess uses my billing from my apple account? Not sure but I have never had a billing issue using the apple app or apple site to preorder from apple. I've been doing it since the 4 and I upgrade every year.
     

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