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MacRumors

macrumors bot
Original poster
Apr 12, 2001
52,456
14,151



While the wait continues for Apple Watch pre-orders to be processed and prepared for shipment, it is worth a reminder that the wrist-worn device has the same standard 14-day return policy as other Apple products such as the iPhone, iPad and Mac. Apple Watch Edition models can only be returned if they are determined to be in original condition after passing inspection at an offsite Apple facility.

Apple-Watch-Trio-800x363.png
The 14-day return policy applies to the date that the customer receives the Apple Watch, meaning that those who pre-ordered the device can rest assured that they will have a full two weeks to test the smartwatch before having to return it. Apple Watch pre-orders made online can be shipped back to Apple or brought to an Apple Store in the same country of purchase for a refund in the original form of tender.

A growing number of users have turned to the MacRumors forums to discuss about their Apple Watch pre-orders, with the conversation divided into three threads based on shipping estimates of 4/24--5/8, 4-6 weeks or June. Given that Apple Watch supply appears to be limited, it remains unknown how many customers will have their pre-order fulfilled by launch day on April 24. Choose your thread and share what you think.

Forum Discussion Threads

4/24--5/8 Delivery Estimate Discussion
4-6 Weeks (May 13--27) Delivery Estimate Discussion
June Delivery Estimate DiscussionApple Watch pre-orders began on April 10 at 12:01 AM Pacific in the United States, Australia, Canada, China, France, Germany, Hong Kong, Japan and United Kingdom, and completely sold out in less than six hours on the U.S. storefront. While some early customers received a shipping estimate of 4/24--5/8 for certain Apple Watch models, many others were given a delivery estimate of 4-6 weeks or June.

Article Link: Reminder: Apple Watch Pre-Orders Have Standard 14-Day Return Policy
 

Quu

macrumors 68040
Apr 2, 2007
3,064
5,373
I do wonder how many returns there will be.

Two of my friends have pre-ordered (the only people I know personally to have bought it at all) and both pre-ordered two watches with the intention to send the one they like least back to Apple.

Makes me curious if this is a trend or just the two people I know are outliers.
 
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2457282

Suspended
Dec 6, 2012
3,327
3,014
Do you have a thread for July? My wife's watch is "Available to ship: July"
:(:mad:
 
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BruiserB

macrumors 68000
Aug 9, 2008
1,635
545
I do wonder how many returns there will be.

Two of my friends have pre-ordered (the only people I know personally to have bought it at all) and both pre-ordered two watches with the intention to send the one they like least back to Apple.

Makes me curious if this is a trend or just the two people I know are outliers.

They might be smarter to sell the one they don't want on Craigslist/eBay.

With the current demand, they could likely make enough to pay for a good chunk of the watch they keep.

I do think the way Apple has limited supply at the beginning (whether intentionally or not) will have a big effect on keeping returns down. You're a lot less likely to return it if you need to wait 3 months to get something else.
 
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doelcm82

macrumors 68040
Feb 11, 2012
3,570
2,532
Florida, USA
I do wonder how many returns there will be.

Two of my friends have pre-ordered (the only people I know personally to have bought it at all) and both pre-ordered two watches with the intention to send the one they like least back to Apple.

Makes me curious if this is a trend or just the two people I know are outliers.
Do your friends know each other? Did they get the idea to order two watches from you, or one from the other?

I do know people who do order multiple sizes when they shop online, with the intention of returning whatever doesn't fit. To me, the hassle of returning something online is enough of a deterrent that I never order anything i'm not absolutely sure I want.

I don't know how much Apple cares about people who do this. It's a way for them to build up a cache of "refurbished" units that they'll need if anyone brings a defective Watch in for service. Some customers will end up paying credit card interest on the price of two watches when they're only going to keep one, so the credit card companies like it.
 
Comment

senseless

macrumors 68000
Apr 23, 2008
1,848
245
Pennsylvania, USA
They might be smarter to sell the one they don't want on Craigslist/eBay.

With the current demand, they could likely make enough to pay for a good chunk of the watch they keep.

I do think the way Apple has limited supply at the beginning (whether intentionally or not) will have a big effect on keeping returns down. You're a lot less likely to return it if you need to wait 3 months to get something else.

Also, if a widespread defect shows up after release, you don't want too many already in the field. Just a guess.
 
Comment

ohwevad

macrumors member
Jan 4, 2009
40
9
Some customers will end up paying credit card interest on the price of two watches when they're only going to keep one, so the credit card companies like it.

Very unlikely. You only have 14 days to return it. Only the worst subprime cards don't have a grace period, and the rest will be interest-free for at least 30 days.
 
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Iconoclysm

macrumors 68030
May 13, 2010
2,506
1,768
Washington, DC
Some customers will end up paying credit card interest on the price of two watches when they're only going to keep one, so the credit card companies like it.

Even if the purchases weren't interest free for the first 30 days, we're talking about what amounts to less than a couple dollars in interest on a $500 watch even at the highest interest rates.
 
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Quu

macrumors 68040
Apr 2, 2007
3,064
5,373
Do your friends know each other? Did they get the idea to order two watches from you, or one from the other?

I do know people who do order multiple sizes when they shop online, with the intention of returning whatever doesn't fit. To me, the hassle of returning something online is enough of a deterrent that I never order anything i'm not absolutely sure I want.

I don't know how much Apple cares about people who do this. It's a way for them to build up a cache of "refurbished" units that they'll need if anyone brings a defective Watch in for service. Some customers will end up paying credit card interest on the price of two watches when they're only going to keep one, so the credit card companies like it.

They didn't get the idea from me, I don't think they conferred about it but they do know each other so maybe they got the idea from each other.
 
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