Remote app issues

Discussion in 'Mac Basics and Help' started by Otto J, Dec 21, 2011.

  1. Otto J macrumors member

    Oct 22, 2010
    Hi. I'm having trouble connecting to an iTunes library with remote app. Hope someone can help...


    Older laptop running Windows XP
    Newest iTunes version, standard settings
    Connected via cabled LAN (not wifi) directly to D-LINK DIR-615 router
    iPhone 3GS w. newest iOS 5 connected via wifi to D-LINK router
    Windows firewall disabled, no antivirus installed
    Router settings is standard, which as far as I can see means all ports open
    Internet connection is via the wan port of the D-LINK connected to a different LAN, which does sit behind a firewall (but this should have no effect on the "inside" LAN, right?

    Problem: I can pair the remote app with iTunes, I punch in the four digit code, but the remote app can't find the library.

    Where do I go next?

    EDIT: Ahem... Nevermind - seems to work now. Next step was: Reset network settings on iPhone. I can't believe I didn't think of that, as that has solved issues in the past... Hope it "sticks". Anyway, I'll keep the post here for future reference. Thanks for listening :)
  2. not happy macrumors newbie

    Jan 30, 2012
    does not work

    I have only apple items - a mac, airport, boosters, etc. bought speakers and extra boosters for the airport. disabled ALL firewalls, installed everything correctly and the apple remote on the I pad will NOT work after one playlist is finished. Apple support is no help. Apple remote app on I pad cannot find ibrary so it fails unless you go to the base station mac and start it all again - thus, remote is worthless. Have attempted every work around, paired everything and nothing will solve this problem. Apple should not market this as a helpful app, since it is not performing.

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