Remote App stopped working

Discussion in 'Apple TV and Home Theater' started by threelions, Oct 4, 2014.

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  1. threelions, Oct 4, 2014

    threelions macrumors regular

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    Nov 7, 2013
    #1
    Another issue for me with this update. The Remote App has stopped working for the ATV, it can see the ATV and has the icon, it even changes colour when pressed as if it is about to connect but just sits there doing nothing. It can connect to Itunes on my PC no problem it's just the ATV3 that's not working.

    I've restarted all devices, turned homesharing on and off on all devices and nothings working. This goes for the app on my 5C, Ipad Mini & Ipad 4 none of them work.

    Any ideas?

    The physical remote works fine but it sucks when entering information such as passwords etc.
     
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  2. sodapop1, Oct 4, 2014

    sodapop1 Suspended

    sodapop1

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    Sep 7, 2014
    #2
    The Remote app works fine for me. Do you have the latest iOS 8 software on all devices including the Remote app?
     
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  3. threelions, Oct 4, 2014

    threelions thread starter macrumors regular

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    Nov 7, 2013
    #3
    Yep everything up to date on all devices. It's weird the app works with Itunes on my PC but not the ATV.
     
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  4. Alrescha, Oct 4, 2014

    Alrescha macrumors 68020

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    #4
    Same.

    A.
     
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  5. sodapop1, Oct 4, 2014

    sodapop1 Suspended

    sodapop1

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    #5
    That's strange, maybe the problem is hardware related. It shouldn't matter but you're using a PC and I'm using a MacBook.
     
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  6. threelions, Oct 4, 2014

    threelions thread starter macrumors regular

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    #6
    Just tried a complete reset on the ATV and it seems to have done the trick(fingers crossed).
     
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  7. oneshotpro, Oct 5, 2014

    oneshotpro Suspended

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    Aug 13, 2014
    #7
    This happened with mine when the first battery died.

    I replaced it with a new one exactly same voltage yet barely works, the directional/menu buttons rarely work, occasionally will work for 10-15 seconds or can move one item at a time but then stops again.

    resetting helped for maybe a few minutes before it stopped again.
     
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  8. helveta, Jan 4, 2015

    helveta macrumors regular

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    #8
    I have the exact opposite problem. The remote app works with the Apple TV but not with iTunes on the Mac mini.
     
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  9. machpost, Jan 7, 2015

    machpost macrumors 6502

    machpost

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    Washington, DC
    #9
    My Remote app has also been very buggy as of late.
     
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  10. castellan, Jan 18, 2015

    castellan macrumors newbie

    castellan

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    May 15, 2011
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    lower mainland
    #10
    When did Apple's Remote app lose the keyboard?

    I really want to use the iOS Keyboard to log into iCloud on my Apple TV. I've tried entering my long and (hopefully) secure password into the Apple TV "iCloud" section to set up screensaver to play My Photo Stream. But it doesn't work using the Apple TV remote.

    So, I thought I'd try the iOS Remote app, which is rumored to allow you to use the iOS keyboard... but the app doesn't seem to want to let me open the keyboard.

    My question: when did Apple's iOS Remote app lose the keyboard? And is it coming back?
     
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  11. shamus99, Jan 18, 2015

    shamus99 macrumors regular

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    Dec 20, 2014
    #11
    everything apple has been very buggy lately...
     
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