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jwolf6589

macrumors 601
Original poster
Dec 15, 2010
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Colorado
Out of the box is there a way to remote control another Mac? Parents live in AK and I have been helping them with their computer woes via phone and FaceTime but its not quite the same as being able to remote control the mac. They have one MacBook white with El Capitan, and a new MacBook Air with Mojave.
 
Out of the box is there a way to remote control another Mac? Parents live in AK and I have been helping them with their computer woes via phone and FaceTime but its not quite the same as being able to remote control the mac. They have one MacBook white with El Capitan, and a new MacBook Air with Mojave.

Yes. I haven't tried it in a while but Messages has share screen options: ask & invite under the "Buddies" menu.
 

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Another option to "remotely" control a Mac is Apple Remote Desktop app (current version 3.9)

It gives you full control (hands-on) of the remote macs via gui or terminal. Another option besides control is "observe", wherein you can see what the remote users are doing.
 
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Another option to "remotely" control a Mac is Apple Remote Desktop app (current version 3.9)

It gives you full control (hands-on) of the remote macs via gui or terminal. Another option besides control is "observe", wherein you can see what the remote users are doing.

How much does that cost?
 
It's $70 or $80. It's not the right tool for what you're looking to do.
Just curious, why you feel it is not the right tool. I would agree that it would certainly be an overkill, and expensive for such a narrow use case. Again, just curious, as I use Remote Control to maintain four servers and a couple of iMacs.
 
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Just curious, why you feel it is not the right tool. I would agree that it would certainly be an overkill, and expensive for such a narrow use case. Again, just curious, as I use Remote Control to maintain four servers and a couple of iMacs.
The OP wants to connect to his parents' computer. Remote Desktop doesn't provide any means of automating port forwarding or remote discovery of computers like this. Screen sharing through Messages is the easiest way to accomplish what he's trying to do, and it's free.
 
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The OP wants to connect to his parents' computer. Remote Desktop doesn't provide any means of automating port forwarding or remote discovery of computers like this. Screen sharing through Messages is the easiest way to accomplish what he's trying to do, and it's free.

Just did the screen share which was nice. However I was not able to control the other computer only monitor it. is this normal?
 
Just did the screen share which was nice. However I was not able to control the other computer only monitor it. is this normal?
The other user should be receiving a prompt to either let you observe or control their computer.
 
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