Hello, My mother in the USA has dementia.* She needs basic help with locating and saving and printing documents on her Mac along with getting back to her INBOX on her e-mail program.* She used to be able to do all of this on her own but things have changed. * My brother and I live in different foreign countries and have been helping her for years over the phone and skype but she can no longer follow instructions.* * We are considering installing Remote Desktop 3 the next time we visit mom. * Three questions - * 1.* Remote Desktop 3 will allow us to handle these simple tasks for her from afar, yes? Please say yes. * 2.* Can my brother and I both be an 'admin' computer to our mom's 'client' computer so bro and I can both help mom? (two separate software purchases) * 3.* The software appears to be $79 at this time.* Is there a monthly or annual fee or anything else we will need to pay? I did read one comment on the Apple Forum saying RD3 is not useable for helping your mom's computer over the internet, but there was only that one negative note and we would prefer going with an Apple product. Apologies if this information is out there - I have looked and have not found answers.... I am not computer swift but my husband is so please feel free to speak above me technically. * Our mom spends most of her day typing her life's memories and so keeping that word processing do-able is a huge thing for her wellness of being.* The staff at the assisted living home are wonderful about coming to mom's room to turn on her printer and things like this but the more my brother and I can help the better for all. * Thank you very much for any answers or advice.