hello. Im in a little trouble.. my aunt.. An EXTREMELY newbie computer user, just got a mac. She is so frustrated with setting it up, that she is ready to return it. I am going to her house on friday to set up everything, but i am sure she is going to still have troubles.. I need to set up something so i can easily connect and take control of her computer.. Is apple remote desktop the easiest way to do this? I know that on windows the remote desktop like never works.. is there any firewall issues i should look into.. because this is like my one shot to get it right,..