Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Remote help on an iPad.
- Thread starter henrymls
- Start date
- Sort by reaction score
Night Spring
macrumors P6
I wish there was a feature like this, but no. I keep having to tell my mom how to take screenshots, because she never remembers how. I also take screenshots of my iPad and send it over iMessage to help explain things. Since we both have multiple iPads, sometimes we end up on FaceTime, waving the iPad we are working on at each other. We manage. But yeah, a secure way to remote control an iPad would be great for troubleshooting.
Unfortunately this isn't possible. Until it was discontinued (and thus became unstable - an annoying correlation), I took screenshots and used Skitch to annotate them (usually just arrows). Now I use Pixelmator as that's what's installed. It works - though with my grandmother I have to remember to always start from the home screen.
Which allows you remote access to a Mac or PC. It can't support incoming connections.
iOS 9.3 has some features for schools that allow a teacher to guide the student through an app on their iPad. Would be nice if this is available outside of a education setting.
