Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Remote Mac support for family member

C

carl201167

macrumors regular
Original poster
May 31, 2005
135
1
London, UK
I am giving my old PowerBook G4 to a family member who lives a few hundred miles away. She's not tech savvy, so I'd like to be able to remote screenshare and fix any support issues she has.

I know something like LogMeIn will work, but it's hundreds of dollars. I'm hoping that Chicken of the VNC will work just as well.

Wondered if anyone had practical experience of a similar situation and looking for advice?

I am planning to set up the PowerBook in advance and simply give it to her. Am I right in thinking:

- Install cotvnc on my mac and the PowerBook
- I need to know her IP address?
- I change sharing settings on the (Leopard) PowerBook to allow remote access

Is that kinda it?
 
I recommend Share Tool by Yazsoft. It's not a service; it's shareware so though it isn't free there aren't any big charges. Makes a secure connection so you can use screen sharing and easily access any bonjour service on the remote computer.

The screen sharing thing with iChat is free though; and if you are into communicating that way it makes it pretty easy.

Rob
 
I use TeamViewer, which works with Windows, Mac OS X, Linux, Ubuntu, iPhone, iPad, etc. It's very secure and quite simple to set up and use.... and it's free for one-on-one connections.
 
carl201167 said:
I am giving my old PowerBook G4 to a family member who lives a few hundred miles away. She's not tech savvy, so I'd like to be able to remote screenshare and fix any support issues she has.

I know something like LogMeIn will work, but it's hundreds of dollars.
Click to expand...


LogMeIn has a free version that I use with my folks
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back