Remote not working??? Help!

Discussion in 'iOS 6' started by jordancrombie92, Dec 7, 2012.

  1. jordancrombie92 macrumors regular

    jordancrombie92

    Joined:
    Oct 29, 2012
    Location:
    United Kingdom
    #1
    I can't seem to get Remote working via Home Sharing or adding a library in iTunes 11 and occasionally when I was using iTunes 10.7

    I thought it would have started working again in iTunes 11 but so far nothing.

    I've reinstalled Remote and that hasn't done anything.

    Anyone got any ideas on how to fix this problem?
     
  2. r2shyyou macrumors 68000

    r2shyyou

    Joined:
    Oct 3, 2010
    Location:
    Paris, France
    #2
    Have a look below to see if anything there helps:

    http://support.apple.com/kb/TS1741

    If nothing there works, then describe the problem(s) in greater detail (or clarify if "can't seem to get Remote working" means you can't get it to connect) and go from there.
     
  3. jordancrombie92 thread starter macrumors regular

    jordancrombie92

    Joined:
    Oct 29, 2012
    Location:
    United Kingdom
    #3
    nothing on there that I haven't already done :(
     
  4. r2shyyou macrumors 68000

    r2shyyou

    Joined:
    Oct 3, 2010
    Location:
    Paris, France
    #4
    Can you describe the problem(s) in greater detail (or clarify if "can't seem to get Remote working" means you can't get it to connect) and we can go from there?...
     
  5. jordancrombie92 thread starter macrumors regular

    jordancrombie92

    Joined:
    Oct 29, 2012
    Location:
    United Kingdom
    #5
    it's not showing up in iTunes under the devices list like its supposed to or on Home Sharing when I go to put the code in or turn on HS
     
  6. r2shyyou macrumors 68000

    r2shyyou

    Joined:
    Oct 3, 2010
    Location:
    Paris, France
    #6
    Have you ensured that Home Sharing is turned on in the following?

    iOS > Settings > Music
    iOS > Settings > Video
    iTunes > File > Home Sharing

    Assuming it is, have you tried signing out and back in?

    There is a related thread in the Apple Support forums that offers some suggestions that might help.

    Also, if the issue is not with the Remote app but with Home Sharing instead, this article might be of help.
     
  7. jordancrombie92 thread starter macrumors regular

    jordancrombie92

    Joined:
    Oct 29, 2012
    Location:
    United Kingdom
    #7
    still nothing :/
     

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