Remote Problems

Discussion in 'Apple TV and Home Theater' started by robo44, Aug 4, 2015.

  1. robo44 macrumors member

    Feb 1, 2013
    I had problems with my network so i disconnected apple tv and tried to re connect and now i have a problem.
    When i type the password i get 2 letters and the remote makes the noise but will not go up down left or right.
    I have tried to re set the apple tv and taken the battery out the remote but have no luck.
    I have to go out all the menus and start again but every time i come across the same problem.
    Has anyone any ideas ?

  2. webbuzz macrumors 65816


    Jul 24, 2010
    I would try the remote app on an IOS device.
  3. sodapop1 Suspended


    Sep 7, 2014
    You can also program the ATV to work with a universal remote control. The setup is relatively easy.
  4. robo44 thread starter macrumors member

    Feb 1, 2013
    I can't use either as i can't put the code into apple tv ?
  5. oneMadRssn macrumors 601


    Sep 8, 2011
    Boston, MA
    I have read on this forum that sometimes the just remote conks out. A fresh battery doesn't fix it. It seems only a new remote does.

    First, I would try pressing and holding the Menu and Previous/Rewind buttons for 6 seconds. That is supposed to unpair the remote and make the ATV work with any remote.

    Or try the other steps here:

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