Remote trackpad unresponsive

Discussion in 'Apple TV and Home Theater' started by dugbug, Feb 22, 2017.

  1. dugbug macrumors 65816

    dugbug

    Joined:
    Aug 23, 2008
    Location:
    Somewhere in Florida
    #1
    Anyone experienced a trackpad that is flakey? I move up and down and the icon pulls a little but selection does not change

    If I keep at it the remote suddenly works and selection moves. Same with directional taps. Tapping up sometimes takes multiple taps to move the selection.

    Once it starts working it seems responsive for a bit until I stop sliding or tapping.

    I have reset the atv bit through the menu and the remote menu/tv and menu/vol up. But neither return the remote to its original behavior

    The remote is 75% charged and is plugged in
     
  2. JeffPerrin macrumors regular

    JeffPerrin

    Joined:
    Jul 21, 2014
    #2
    Only when the battery got low (you can check battery level in the Settings App, but it will generally let you know if it's low with on-screen alerts). Try restarting the Apple TV? Otherwise, check out this article on resetting the remote.

    http://www.imore.com/how-pair-or-repair-siri-remote-to-your-apple-tv

    Hope this helps!
     

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