Remotely help a PC user from a Mac

lindahl22

macrumors member
Original poster
Feb 22, 2008
58
0
Hey

All the time I have PC users needing my help, what is the easiest way to share their screen with me on my Mac. Do they need to set anything up in the control panel for this to work? I have heard about CoRD, and Chicken of the VNC, but not much else, and haven't found a way for it to work.

Thanks for your help,
Michael Lindahl
 

kolax

macrumors G3
Mar 20, 2007
9,188
115
To throw another possibility out there:

If you have Parallel's Desktop or VMWare's Fusion, install Windows Live Messenger and do "Remote Assistance".
 

robf

macrumors newbie
Dec 21, 2007
18
0
I'd say logmein,

if you want to use remote desktop or some sort of VNC then you may have to do some router configuration changes on their side.

Hence why logmein is so useful.