I have a friend that lost sensitive with his ATV4 remote. I just figured he dropped it once too many times or something. But now mine is doing the same thing. I need to apply just enough force to not press in the touch surface to scroll around. It's unusable without concerted effort. Anything I can try before taking it to the Apple Store? Do I need to bring the entire ATV or will just the remote be fine? I tried the obvious of resetting the AppleTV and a physical power cycle.