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Heycoolaid!

macrumors newbie
Original poster
Feb 20, 2013
1
0
Hello everyone, I may have a newby question here but here goes:)

The CrashPlan Pro application that was installed on the iMac I am using is locked and I am not finding success in removing/uninstalling it. (When I try to unlock the check box in the 'Get Info' pane the box repeatedly re-checks.)

I am logged in as ADMIN with the Master Password and have attempted to simply drag the icon to the trash- no success. I also tried to remove the application by using spotlight to locate all files/folders and was able to delete everything but the actual application.

I end up getting a message that states I don't have permission to delete the application... Pretty frustrating!

Thanks for any help on this.
 
Go to the Crashplan web site and download the software then open the dmg. As I recall it has an uninstaller there.
 
Did you try changing the system and user immutable flags? In the terminal window as root type the following after cd /Applications/

ls -lhdO /Applications/CrashPlan.app

the response:
drwxrwxr-x 3 root admin schg,uchg 102B Apr 8 2013 /Applications/CrashPlan.app
schg,uchg are the system and user immutable flags. To remove them, do the following:
chflags noschg CrashPlan.app # this removes system immutable flag
chflags nouchg CrashPlan.app # this removes the user immutable flags

More detailed and generalized explanation can be found here:
http://www.thexlab.com/faqs/immutableflags.html
 
Yous saved my Sunday! Thanx a lot!!!

Did you try changing the system and user immutable flags? In the terminal window as root type the following after cd /Applications/

ls -lhdO /Applications/CrashPlan.app

the response:
drwxrwxr-x 3 root admin schg,uchg 102B Apr 8 2013 /Applications/CrashPlan.app
schg,uchg are the system and user immutable flags. To remove them, do the following:
chflags noschg CrashPlan.app # this removes system immutable flag
chflags nouchg CrashPlan.app # this removes the user immutable flags

More detailed and generalized explanation can be found here:
http://www.thexlab.com/faqs/immutableflags.html
 
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