Remove feedback assistant app

Discussion in 'OS X El Capitan (10.11)' started by tech19181, Oct 18, 2015.

  1. tech19181 macrumors newbie


    Apr 8, 2011
    Tucson, AZ
    On the final 10.11 El Capitan release (15A284), I still have 'Send <AppName> Feedback' showing up on every help menu even though I am not on any beta. I checked and Feedback Assistant is installed in CoreServices as it should be, yet I have removed the following files (after disabling System Integrity Protection - since re-enabled):


    Is there somewhere else I should check to stop it from launching on startup? Since it is present in the final release, I would prefer not to remove the app out of CoreServices directly. It is not showing up in Activity Monitor since the removal of the plist files, but still exists in the help menu.

    Thank you!
  2. Shirasaki macrumors G3


    May 16, 2015
    My info may be irrelevant but I use developer beta, and i can see feedback assistant in application folder but it never pops out upon startup.

    Maybe, this is unique for public beta.
  3. chrisjo, May 17, 2016
    Last edited: May 17, 2016

    chrisjo macrumors newbie

    Jul 2, 2015
    hi tech19181,

    did you find a solution? I have the same problem. Especially with Adobe Bridge, because the new help menu entry changes the entry-order (every entry moves one line down) and suddenly you cannot start the update search function out of Bridge (link is deactivated). Not a big deal, but I needed some time to get it ... including a fresh Photoshop and Bridge installation ... :(

    Funny thing is, the new entry appears when you just start the installation of the public beta access utility, you do not even have to fully install it. And I do not knwo how to get rid of it. Leaving the beta program is no solution.

    Adobe Bridge is the only app which is affected (what doesn't surprise me entirely;))

    I am thankful for every hint.

    Bildschirmfoto 2016-05-05 um 12.09.20.png
  4. Cillit Bang macrumors newbie

    Cillit Bang

    May 18, 2016
    I finally found the solution to get rid of the "Send APP Feedback" menu item in the help menu by carefully looking through all the files contained in "OSXElCapitanPublicBetaAccessUtility.pkg".

    Just open Terminal, type the following phrase and hit enter:

    defaults write -g NSShowFeedbackMenu -bool NO
    Then restart your Mac and you are good to go.
  5. chrisjo macrumors newbie

    Jul 2, 2015
    Hey Cillit Bang,

    thanks a lot for your answer - it worked!

    I was really puzzled about it, because I thought it could not be that hard to find the cause ... but to be honest I do not have profound knowledge about the depths of mac os x ...

    So THANKS again, you saved my day :)

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4 October 18, 2015