Remove Hard Drive Before Sending in for repairs

Discussion in 'MacBook' started by ercanbas, Nov 15, 2009.

  1. ercanbas macrumors regular

    Joined:
    Feb 15, 2008
    #1
    This post may be in the wrong spot and if it is I am sorry.

    I have a sticky trackpad on my unibody Macbook. I received my box to send it in for repairs however I do not want to send in my hard drive being that I have sensitive data on there and they could easily work around my password if they really wanted to. Do you think I could just remove my hard drive and send it in? Is my hard drive necessary to send in?
     
  2. l.a.rossmann macrumors 65816

    l.a.rossmann

    Joined:
    May 15, 2009
    Location:
    Brooklyn
    #2
    You could, but I highly doubt the wage slave is thinking about working around your password to get to data he could care less about. He's probably rushing through your machine so he can finish his work and go the **** home!
     
  3. ercanbas thread starter macrumors regular

    Joined:
    Feb 15, 2008
    #3
    I have to send it in to the Texas repair center. I had an issue where my hard drive was corrupted when sent in so I am scared of that.
     
  4. 5DollaFootlong macrumors 6502

    5DollaFootlong

    Joined:
    Apr 26, 2009
    #4
    backup your files and you won't have to risk losing your data.
     
  5. DaftUnion macrumors 6502a

    DaftUnion

    Joined:
    Feb 22, 2005
    Location:
    Wisconsin
    #5
    Use a external firewire drive and use either SuperDuper (personal choice) or Carbon Copy Cloner. Both free.

    These will make an exact copy of everything on your hard drive and can be booted from if anything should go wrong.
     
  6. copykris Suspended

    copykris

    Joined:
    Sep 25, 2009
    Location:
    home
    #6
    maybe you should just keep your porn on an external hd in the first place...
     
  7. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #7
    If you're very cautious, you'd need to install another hard drive in its place (basically you can't send the computer in with no hard drive) and do a fresh install of OS X on it.

    I encrypt mine. I keep my OTP key on me at all times. :p I'm kidding. I don't encrypt my porn.
     
  8. melchior macrumors 65816

    melchior

    Joined:
    Nov 17, 2002
    #8
    there have been many repeated cases showing the whole disk encryption is not as safe as it may seem.

    that being said, make a copy of the drive and then secure erase your drive and install a fresh install. that being said, depending on how sensitive your data really is, even the secure erase options do not making it impossible to retrieve your data, if someone actually thought it was worth the effort.

    i doubt they will.
     

Share This Page