Removing iPad from Apple Account/iCloud

Discussion in 'iPad Tips, Help and Troubleshooting' started by MacKey76, Jan 1, 2015.

  1. MacKey76 macrumors newbie

    Joined:
    Aug 8, 2011
    #1
    I know there are many posts about this on here and other forums but none seem to andwer my question.

    I have an iPad Air which I need to remove from my account as I am selling it. I still have it in my posession, so last night I disabled iMessage and signed out of iCloud on it (which also disabled Find My iPhone). Then I did an Erase Settings and Content. I thought that would do the trick.

    Signed into iCloud.com this morning and it still shows it as one of my devices if I go to Settings. Interestingly it doesn't show my MacBook Air though which is still very much in use and has iCloud enabled on (but that does show in Find)!

    I inow you can remove devices through the Find My iPhone section of iCloud.com, but as I signed out of it before erasing the iPad it no longer shows there.

    Do I need to set it back up and then follow a different method for removing me from it, or can I do something from within iCloud.com?

    Thanks in advance.
     
  2. Brian Y macrumors 68040

    Joined:
    Oct 21, 2012
    #2
    You should be able to remove it from supportprofile.apple.com
     
  3. MacKey76 thread starter macrumors newbie

    Joined:
    Aug 8, 2011
    #3
    Just tried that and it only lists my old iPhone 4S which has been in a drawer for over a year and nothing else.
     
  4. rigormortis, Jan 1, 2015
    Last edited: Jan 1, 2015

    rigormortis macrumors 68000

    rigormortis

    Joined:
    Jun 11, 2009
    #4
    if you clicked on erase content and settings
    and it does not show up on find my iPhone
    or if you removed the device from find my iPhone ( your iCloud account)
    and it does not show up on support profile (optional)

    it is okay to sell , the only other thing you could do is transfer the applecare

    if it shows anywhere else then its just a bug on apple's side and shouldn't stop you from selling or giving away your iPad

    to this day i still have problems with previous iPhones showing up in "find friends" in the "show location from" setting and i have no idea how to get rid of those either. i think the other phones were ones i no longer have or sold, maybe ones i replaced under warranty, or maybe ones that i used 'setup up as new', oh ok. its a new iOS 8 feature i can delete old entries now!!!!


    i suppose if you have a post paid cellular data plan you could call your cell phone company and make sure the new imei is on your account.
     

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