Removing Photoshop CS3 Trial Correctly?

Discussion in 'Mac Apps and Mac App Store' started by themachatter, Jan 18, 2008.

  1. themachatter macrumors newbie

    Joined:
    Nov 11, 2007
    #1
    I had the Trial of Photoshop CS3 installed back in November, and recently the company I work for has gotten me a copy of the Master Collection suite to install on my work laptop. Problem is, I uninstalled Photoshop over a month ago, and it still says that it's installed on my computer. I tried using Time Machine and reinstalling it, and finding out how to "deactivate" it, with no luck. It just stops me at the Trial Ended screen and asks for a serial, which the Suite's cd-key doesn't work with. Any suggestions?
     
  2. Blue Velvet Moderator emeritus

    Joined:
    Jul 4, 2004
    #2
    Either:

    a) Usually doesn't work so well in these cases, but use the uninstaller in Applications/Utilities/Adobe Installers or...

    b) Far better, but scrupulously follow all provided instructions.
    http://www.adobe.com/support/contact/cs3clean.html
     
  3. themachatter thread starter macrumors newbie

    Joined:
    Nov 11, 2007
    #3
    This didn't fix it, when I try to reinstall the Suite it says Photoshop is already installed. Any other suggestions?
     
  4. Zathu macrumors regular

    Zathu

    Joined:
    Nov 16, 2006
    Location:
    Maryland
    #4
    It's a good idea to try manually looking through your directory tree for anything Adobe related and delete it. I'd first check the library directory for the OS as well as all users.
     
  5. themachatter thread starter macrumors newbie

    Joined:
    Nov 11, 2007
    #5
    I ended up deleting every file in my library with the word "adobe" in it, and the install seems to work now. thanks
     
  6. jerett macrumors newbie

    Joined:
    Jan 17, 2008
    Location:
    Houston Area
    #6
    i am experiencing the same issue. of course - being the idiot i can often be - i installed the trial version of photoshop cs3 and thought that you would be able to remove it much like other mac programs by simply trashing. i later found that if I would have read the install documentations, it clearly states that this is not recommended.

    so - now i am in the midst of installing my master suite and all components are ready to install minus photoshop as it shows it is already installed. :(

    i have searched my files and feel i have found every file with photoshop / adobe tied to it but still seem to be having this issue. any recommendations on where else to look that the finder might not be looking?

    thanks!
     
  7. ryans6002 macrumors newbie

    Joined:
    Apr 7, 2008
    #7
    removing illustrator cs3 without uninstaller


    i have the same deal but with illustrator. was any one able to help jerett out on this one?
     
  8. xenotaku macrumors regular

    Joined:
    Aug 30, 2005
    #8
    I also am having the problem!! Soooo annoying.
     
  9. smagdy macrumors regular

    Joined:
    Jan 31, 2008
    Location:
    Sweden
    #9
    I solved my photoshop problem by uninstalling the version I had and just downloaded and installed another trial version and I didnt do the mistake of updating it so it stayed where I need ;)
     

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