I had bought 2 and returned 1 13" 128gb Air. I got a Speck Clear case before I even got my MacBook Air. I observed my first Air carefully for any scratches there were none, and I put my clear case on. I then noticed that my Air had a Toshiba SSD, so I exchanged for 1 and luckily got a Samsung SSD. I also noticed that this time, my air had (I'm a little color blind) reddish brown spot on the top, and I saw this scratch/scuff before I even took off the little plastic cover that covers the air. I took it off and try rubbing it with a microfiber towel and some Staples Screen Cleaning Spray. No luck. I just put my speck case as normal and they said I could do a max for 1 exchange so I can't return or exchange anymore. It is really annoying, any ideas?
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Removing Scratches/ Scuffs from Air
- Thread starter geekygeek
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Post a picture of it if you can.
Is it on the screen or on the body? If it's a deep scratch, there's probably not much you can do about it. However if it's more of a scuff mark, then you could try some 3M rubbing compound. Just dab a little on your towel and just rub it off. Look for it at any auto parts store.
Is it on the screen or on the body? If it's a deep scratch, there's probably not much you can do about it. However if it's more of a scuff mark, then you could try some 3M rubbing compound. Just dab a little on your towel and just rub it off. Look for it at any auto parts store.
Try meiguirs sratch x before rubbing compound....which is a polish, not a compound...less abrasive...
I dropped my Super drive on the palm rest of my last 2010 mba. Right away it was a nice scratch. I used Novus fine glass and plastic scratch remover on it. I buffed it for about 5 minutes. I really had to hunt and peck to find it after that.
So you returned the original perfectly fine Air for nothing. The toshiba ssd inferior thing is an issue that's been addressed to its death on the forum. No real world difference. Some things the sammy does a bit quicker, others the toshi.
On another note, last I knew the Apple store has no such 1 exchange policy. Where is yours from?
Agree with the guy above!
They said the max 1 time exchange just to scare you from wanting to return it again. I've had several exchanges for my MBA and they did it without too much fuss.
I did have genuine technical problems though so thats was probably why they did it but if you just say you want a refund and then repurchase then you can get around it.
Sounds like the manager is making up his own policy. Best Buy has to stick to their corporate return policy. So "if" you fall within those parameters do what you will.
I really don't want to annoy people. Any good polishers that can remove this scratch or at least reduce the appearance of it?
that is total BS you can do what you would like as a consumer and there is no real limit
Let the stones drop and just print out the return policy and tell him you want a new one, that is if you fall into the policy.
Come to the dark side.....
http://www.icarbons.com/collections/featured/products/macbook-air-13-black-carbon-fiber
