rental grey screen... 3 bucks down the drain

Discussion in 'iPod' started by whyrichard, Jan 27, 2008.

  1. whyrichard macrumors 68000

    Joined:
    Aug 15, 2002
    #1
    Hello,

    I tried to rent a movie from itunes. it showed as just a grey screen. days later the file is gone. just blew 3 or so bucks on a rental that didn't work. what do i do?

    r.
     
  2. Sijmen macrumors 6502a

    Joined:
    Sep 7, 2005
  3. Pequod macrumors newbie

    Joined:
    Jan 27, 2008
    #3
    Cripple your firewall

    I had this same problem. What worked for me was to set the firewall to "Allow only essential services" (I had it set to manually set access for each program). I don't like having to cripple the firewall, but my rentals played perfectly after changing this setting.
     
  4. Scenicroadways macrumors regular

    Joined:
    Mar 31, 2004
    #4
    this happens to me when i hit pause and then resume after a movie has expired, even though it says i can keep watching, all i see is a grey screen with sound.
     
  5. honeycrisp macrumors regular

    Joined:
    Nov 28, 2007
    #5
    Hmm, makes me not want to rent!!
     
  6. macbookairman macrumors 6502a

    Joined:
    Jan 15, 2008
    Location:
    United States
    #6
    this happened to me when i rented ratatouille, and i contacted iTunes support. They quickly emailed me back and apologized over and over, and they gave me $40 dollars worth of iTunes Store credit (i gave them a VERY hard time about it). So i suggest you tell them you want your money back....they'll do it.
     

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