Repair or Replacement More Likely?

Discussion in 'MacBook Pro' started by dansgil, Oct 9, 2008.

  1. dansgil macrumors regular

    dansgil

    Joined:
    Aug 17, 2005
    Location:
    Vancouver, BC
    #1
    I've had my MacBook Pro now for almost 2 years (with AppleCare) and have had quite a few repairs already:

    • HDD replaced
    • SuperDrive replaced
    • Battery replaced twice

    Now, I'm having issues with the SuperDrive again. Is it likely that Apple will just give me a completely new MBP after all these issues, or are they more likely to just fix the drive again?
     
  2. Tallest Skil macrumors P6

    Tallest Skil

    Joined:
    Aug 13, 2006
    Location:
    1 Geostationary Tower Plaza
    #2
    AppleCare follows a Repair, Repair, Repair, Replace (with current model) mantra.

    Wait until next Friday and try your luck! :D
     
  3. Scepticalscribe Contributor

    Scepticalscribe

    Joined:
    Jul 29, 2008
    Location:
    The Far Horizon
    #3
    Yes indeed; wait until next week until the updates are issued, and you may well be offered one of the superseded models.
    Cheers
     
  4. amoda macrumors 6502a

    Joined:
    Aug 9, 2006
    #4
    They don't always follow that mantra, I went through:

    Repair, repair, repair, repair, repair and now I'm out of AppleCare. At least the graphic now has two years warranty.
     
  5. anthonys macrumors member

    anthonys

    Joined:
    Oct 10, 2005
    Location:
    London, UK
    #5
    You often need to write a letter or complain to get a replacement. I got it after three repairs with a Rev A iMac but only after writing them a firm letter :cool:

    *shudder* I remember Rev A Macs now, makes me think twice about wanting to buy a new macbook on Tuesday..
     
  6. Habusho macrumors 6502

    Joined:
    Aug 12, 2006
    #6
    Depends on your people skillz. I got a replacement the first time I went in for a repair:)
     
  7. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #7
    You mean the haggling skills right? I have people skills, but also have a moral conscience. Plus I don't want to screw myself as a shareholder.
     
  8. winninganthem macrumors 6502a

    winninganthem

    Joined:
    Jun 10, 2008
    #8
    Ooh, you must be hurting lately then =\.
     
  9. thadoggfather macrumors G3

    thadoggfather

    Joined:
    Oct 1, 2007
    #9
    This is typical?
     
  10. dansgil thread starter macrumors regular

    dansgil

    Joined:
    Aug 17, 2005
    Location:
    Vancouver, BC
    #10
    I really do hope they give me a replacement and not repair the drive. I think after the number of problems I've had, a replacement would make more sense.
     

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