Repair or send to Apple?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Psyko, Dec 11, 2013.

  1. Psyko macrumors newbie

    Feb 26, 2013

    I own an iPhone 5, under warranty until early January 2014. I've been getting issue with pink lines showing up on my display (as described here: However it has gotten worse since it first showed up, maybe two or so months ago, and now I've had entire huge chunks of the camera viewer turn purple at times (not the UI though). Even further, the camera has begun locking up so when I launch i.e snapchat or the camera app, it just locks up the entire app until the camera starts responding which when it does you can tell by the click the lens makes (as if it just focused, so it doesn't sound unnatural in itself).

    My problem is that I run iOS 6 and quite frankly hate everything about iOS 7. And even if I have considered running iOS 7 to have this solved I'd lose my jailbreak which would pretty much render my device useless until a jailbreak is released again sooner or later. But then I'd still be on iOS 7.

    Apple also said to me in a chat that the pink lines fall under "expected behavior", to which I disagree. But I think I should be able to send it in for a free repair with all of this crap.

    So, should I try repairing it myself (maybe swapping the camera module) or send it in for repair? Reparing it myself would be faster and would enable me to keep iOS 6 and I'd be able to swap out i.e the mute switch for a silver one :cool: Downside is I'm inexperienced with phone-size components.

    Can't decide and I don't have that much time to either. I had it sent in for repair for an audio issue in february and it was returned to me still faulty, which is a time margin I'd like to have really :(
  2. madsci954 macrumors 68030

    Oct 14, 2011
    I'm fairly certain Apple will refuse service with a jailbreak in place. And the likelyhood that they will update it to iOS 7 is pretty high.

    I would say find a 3rd party shop near you to repair it since the warranty will be up soon. If not that, ask yourself what is more important to you, iOS 6 with a jailbreak or a working camera.
  3. Mrbobb macrumors 601

    Aug 27, 2012
    Have you entertained the possibility that the JB is what causing you all these problems? JB programmers are not infallible.
  4. Psyko thread starter macrumors newbie

    Feb 26, 2013
    My first iPhone 5 was serviced and returned still malfunctioning after which it was replaced. It had been jailbroken both times I sent it in, though I of course did a clean restore first. So that's not going to be a problem.

    And yeah I'd expect no less than to have it sent back with iOS 7 but that's what the dilemma is really, whether or not iOS 6 + JB weighs out iOS 7 and functional camera. The camera is of course important which is why I'm trying to decide between doing the iOS 7 switch or repairing the device myself to be able to stay on iOS 6.
    Yep. However: a) the lens clicks b) the lines are sometimes jagged and sharpened suggesting hardware fault (someone explained this reasoning better in the thread I linked in the first post) c) I don't have any camera tweaks or similar that even closely relate to the camera. So I have more or less ruled out software.

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