Tim Cook: "We like to think of the feature as a reminder built right into the display to remind customers it's time to buy another watch"
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Repair Period for First-Gen Apple Watches With Battery Issues Extended to 3 Years
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Also have a series 0 SS that is having battery issues as of the last week or two.
I'll give that a try
Without your iPhone nearby (or connected to the same WiFi), your watch won't do any of those.
Ask yourself how often are you parted far enough away from your iPhone on a daily basis where the Apple Watch wouldn't be useful? Likely not very far. The Apple Watch has a decent range, especially when connected to wifi. But are we in a position where we need the Apple Watch to be an "iPhone"? Where as Apple designed the Apple Watch to be a bridge from the iPhone, NOT a replacement.
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Not a replacement, but a more independent accessory, so that I can leave the phone in the locker when I am in the gym, or leave the phone at home when I go out for a leisure walk after dinner, or when I go out for a two-hour biking, or working in the far end of the backyard (where my WiFi doesn't reach), etc.
Doubtful. I think he was just saying that that he had originally thought his was caused by sweat.
Apple has recently said that they create artificial sweat to make sure the Apple Watch and its bands do not transfer too much nickel. Not sure they test gaskets with it though
I think that's more likely. Or even regular charging.
It's long been known that the sensor pod can be pushed out by a swelling battery. It sounds like when the pod glue is good enough, then it pushes out the front instead!
You are right. Battery swelling hadn't crossed my mind. But because I'd noted in the past how crap Apple's polymer selections were (After a couple years, my iPhone bumper turned to embrittlement goo; after a couple years and less than a dozen uses, the strain relievers on my 80$ premium ear buds did the same); so I assumed the adhesive failed (even though the display/housing joint was further from my skin than on the other examples.)
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Everybody I know, including myself, with lux Swiss watches, relegates them to hanger queen status after they get hooked on their Apple Watch. Peak Swiss watch was reached a few years ago and it ain't coming back. Greetings from a guy in Switzerland.
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This happened to mine as well. Normally in Europe, we get up to 6 years consumer rights protection, meaning that if your Watch breaks inexplicably, it gets fixed/replaced for free. In my case, because I bought it in the US, I didn't have this protection, and it took quite a bit of 'kicking a fuss' and escalating things to get Apple to repair it.
It just seemed completely bizarre that the screen popped off without any impact or physical damage (and it continued to work).
Good to know what happened now. I'd have been furious if I paid £230 to fix it then.
My first gen apple watch has frozen three times in 18 months where each time it has had to be sent off for repair.
If at any stage they refused to fix this i would be massively annoyed
If at any stage they refused to fix this i would be massively annoyed
This may be the case for some but I wear my GMT Master II daily and my Day Date for more formal occasions. Looking to add a white ceramic Daytona (hard to find even in Switzerland!) and blue Royal Oak very soon! I bought an Apple Watch S1 for $229 a couple of months ago. Tried it for a couple of days and while it does lots of stuff it's not the same as having a nice watch on my wrist. Sometimes I put it on my right wrist for fun or when I go jogging but that's about it.
I'm actually looking forward to visiting your country by the end of the month. I'll be staying in Germany for most of my trip but will drive to Lausanne. I can't get enough of the scenery. Really beautiful country!
I have most definitely had that issue. At first, I though the side button was being held in, so I turned off hold to call under the Emergency SOS section. The calls continued, so I took the watch off my wrist and placed it in the tank bag of my motorcycle in a secure area so it would not be pressed or anything. The calls continued, so I had to shut it down until I could get a genius bar appointment.
They had me wipe it and set it up as a new watch, but emergency calls and texting was happening much more frequently than every few hours, it was like every 3-5 minutes. 27 calls in all before we got it wiped.
No problems since, but I upgraded to a Series 2 after that, so it gets worn seldomly
I rest mine as a new watch, too. But the problems are still happening. Only problem is that it can happen all day long on some days, and then days will pass before the problem shows up against. Genius bar booked for later today.
I noticed my screen popped off this past Friday when grabbing my watch from the dock. I don't have AC+ and have an appointment with Genius bar today at 5pm. Two questions.
Are they going to replace the watch there or send it out like software issues? Should I expect to pay anything?
Glad I did my googles and found this thread before walking in to my appointment blind.
Are they going to replace the watch there or send it out like software issues? Should I expect to pay anything?
Glad I did my googles and found this thread before walking in to my appointment blind.
My experience from Australia here:
My 42mm Space Grey Apple Watch screen came off last night. However, I am unsure if it was the result of an expanded/swollen battery. I went to the Apple Store in Broadway (Sydney) and let them know of my issue. They let me know that I was 10 days outside the Australian consumer law (2 years) but they decided to have it sent off for repair free of charge (It would've been $279 AUD). We will see what happens in the next few weeks.
My 42mm Space Grey Apple Watch screen came off last night. However, I am unsure if it was the result of an expanded/swollen battery. I went to the Apple Store in Broadway (Sydney) and let them know of my issue. They let me know that I was 10 days outside the Australian consumer law (2 years) but they decided to have it sent off for repair free of charge (It would've been $279 AUD). We will see what happens in the next few weeks.
Update: They sent my watch to be repaired/replaced. Wish apple could handle watch repairs in-store like other Mac products, specifically iPhones. Or just replace the watch since its covered instead of shipping it out.
Hoping to get it returned soon.
Hoping to get it returned soon.
Just noticed it on my first gen. Taking it to the Apple Store today, hearing reports they are denying repairs at some stores. We will see.
Update: The Apple Store accepted it to be sent for repair. 249 fee waived under "Warranty Status: Quality Program (E1)".
Update: The Apple Store accepted it to be sent for repair. 249 fee waived under "Warranty Status: Quality Program (E1)".
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I was wondering what would happen if my SS ever exhibits this issue.
I just dropped off my wife's first gen sport at the Apple Store with the same quality program (E1) and 0 fee thing, but the work order says she's getting a series 1 replacement. I wonder if Apple does this so it can then gut all the first gen internals it gets back (from sport and Watch alike) for Watch refurbs.
The price drop on the series 1 obviously suggests the new SOC is much cheaper for them to manufacture so this would make sense.