Repair question

[th3goob]

Apple noted on my replacement paper, that i will be receiving a CTO CRU, does anybody know what this is?

 

[Asuriyan]

Custom-to-order customer replaceable unit.

How that applies to your situation I can't really say without knowing more, but that's what those acronyms generally mean.

CRU generally refers to a mail-out repair where they send you a hard drive or RAM and tell you to fix it yourself, which doesn't sound like something Apple would do.

 

[th3goob]

Custom-to-order customer replaceable unit.

How that applies to your situation I can't really say without knowing more, but that's what those acronyms generally mean.

CRU generally refers to a mail-out repair where they send you a hard drive or RAM and tell you to fix it yourself, which doesn't sound like something Apple would do.

Well i drove to apple today, and my mac was supposed to be repaired 3 different times, and the guy said they never replaced any of the parts so he said they are going to swap it out and to come back in a week. I just didnt know exactly what the acronyms stood for(google did tell me but no explanation.)