Repair question

Discussion in 'MacBook Pro' started by th3goob, Mar 9, 2013.

  1. th3goob macrumors regular

    Joined:
    Jun 4, 2011
    #1
    Apple noted on my replacement paper, that i will be receiving a CTO CRU, does anybody know what this is?
     
  2. Asuriyan macrumors 6502a

    Joined:
    Feb 4, 2013
    Location:
    Indiana
    #2
    Custom-to-order customer replaceable unit.

    How that applies to your situation I can't really say without knowing more, but that's what those acronyms generally mean.

    CRU generally refers to a mail-out repair where they send you a hard drive or RAM and tell you to fix it yourself, which doesn't sound like something Apple would do.
     
  3. th3goob thread starter macrumors regular

    Joined:
    Jun 4, 2011
    #3
    Well i drove to apple today, and my mac was supposed to be repaired 3 different times, and the guy said they never replaced any of the parts so he said they are going to swap it out and to come back in a week. I just didnt know exactly what the acronyms stood for(google did tell me but no explanation.)
     

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