Repair turn around time??

[tommiy]

My 2017 MBP died while it was asleep and apparently now needs a new logic board. Seems like a reasonably common issue by the other threads. Mine is covered under consumer law by 2 months (mandatory 2 year warranty). I was wondering what is the normal turn around time for a warranty repair? The day I took it in it was listed as being getting items for repair. 7 days later it is still showing the same status and has not progressed. Is it normal for a swap in/out of a logic board to take so long? Just wondering if I need to start looking at buying another laptop while waiting for repair.

Should have stated this is in Australia.

 

[Honza1]

In the US I dropped mine off in Apple store on Friday evening off and it was ready on Monday before noon. In Australia? That very much depends on that specific country situation.

 

[mastermind6192]

In general the repair turn around time is just an estimate. Things like backordered parts can delay the process. Regardless if you really need to you can always buy a new MBP and just return it before the return period ends.

 

[Lobwedgephil]

My logic board repair took 5 business days.

 

[ascender]

My logic board replacement took 14 days at a UK Apple Store.