Repair

[Muqy]

Hey guys my macbook pro 13" just came back from 'repair' so they call it, booted it up and it didnt have an OS.

Tried to install the os and it didnt work!
Before i sent it off i thought it was a hdd problem this was confirmed however they either replaced it with a faulty hdd or there is another problem so its going back tommorow.

I was just wondering what i would get as a replacement if i had to be replaced. I would expect a MBP, however could i get a Macbook? I dont want a macbook i want the pro obv but could they replace the MBP with a Macbook.

Surely thats not legal?

 

[simsaladimbamba]

Where was the repair done exactly?
And have you contacted the people who done it about your problem?
And you are still not eligible for a replacement just because the OS doesn't boot. And if you are eligible, they will not replace an MB with an MB, or vice versa.

"How to maximise your MacRumors troubleshooting experience" created by mad jew in 2006​

A more descriptive and precise thread title will help cater to the right audience and get you more responses. (see rule #3 under How do I get help with a hardware or software problem)
To edit your thread title, just click on the

button on the bottom right of your original post and then click the "Go Advanced" button below your message.

Have you also taken a look at MRoogle, since that question may have been asked several times?

 

[GGJstudios]

I was just wondering what i would get as a replacement if i had to be replaced. I would expect a MBP, however could i get a Macbook? I dont want a macbook i want the pro obv but could they replace the MBP with a Macbook.

Surely thats not legal?

Apple won't replace your computer, simply for a hard drive problem. They'll replace your hard drive. In the rare situations when Apple does replace a computer, they always replace it with the same model. They're never going to replace your MBP with a MacBook.

 

[Muqy]

I wasnt so clear sorry for that.

That wasnt what i really wanted to do, the problem is that i cant even install mac os x. The hdd sometimes doesnt even appear.

The repair is already sorted out just waiting for the person to come collect.

What i wanted to know is it possible for Apple to replace my MBP with a standard Macbook?

Cheers and sorry for my mistake first post sorry again.

EDIT: ^ Thanks and this is the second HDD failure, the repair was a hdd replacement yet the macbook still didnt work.

 

[simsaladimbamba]

Apple will not replace the MBP with an MB, especially if they can just replace HDDs, which is much, much cheaper.
To get an MB, you have to sell your MBP and buy an MB, Apple will not exchange that, unless you are still with in the first 14 days of your purchase.