Repairing Cinema Displays

[integrat.ethis]

Hey guys,

I've had little luck with getting uniform backlighting on the LED Cinema Displays, and after my second exchange, Apple wants to start taking a look at my display before I exchange again. Unfortunately I live a long way away from any Apple Stores, so driving up to one isn't really an option.

But in any case, getting a good display seems to be somewhat of a lottery - I've been wondering if perhaps a repair is a better option. I'm going to be moving to a city with an Apple store later this year - since that will fall within my 1 year warranty, do you think they'd repair my display later in the year? And can the ACDs even be repaired, or is it more of a replacement?

Thanks.

 

[ZMacintosh]

they might exchange the display with a refurbished unit perhaps if they go through the 'repair' process ( byremoving the display from the hinges and placing a new one on the display mount)

otherwise they have been known to physically repair the display, by removing the LCD inside in the enclosure (similar to iMac and MacBook/MBPs lcd display replacements)

 

[Pixellated]

No, they give you a new/refurbished one. Then they send your 'broken' one off to have the LCD replaced and any other issues fixed, then reboxed to become a refurb.

 

[integrat.ethis]

So in other words no matter if I choose an exchange or repair, I'd have basically the same chance to get a good one or an uneven one?

 

[nanofrog]

So in other words no matter if I choose an exchange or repair, I'd have basically the same chance to get a good one or an uneven one?

Sort of.

Refurb products are typically given a thorough round of tests to pass before being released. Apple at least does this with their computers , and hopefully do the same with their other products, including the monitors.

It will depend on how detailed the testing is.