Repairing Cinema Displays

Discussion in 'Mac Accessories' started by integrat.ethis, Jan 31, 2009.

  1. integrat.ethis macrumors regular

    Joined:
    Oct 28, 2008
    #1
    Hey guys,

    I've had little luck with getting uniform backlighting on the LED Cinema Displays, and after my second exchange, Apple wants to start taking a look at my display before I exchange again. Unfortunately I live a long way away from any Apple Stores, so driving up to one isn't really an option.

    But in any case, getting a good display seems to be somewhat of a lottery - I've been wondering if perhaps a repair is a better option. I'm going to be moving to a city with an Apple store later this year - since that will fall within my 1 year warranty, do you think they'd repair my display later in the year? And can the ACDs even be repaired, or is it more of a replacement?

    Thanks.
     
  2. ZMacintosh macrumors 6502a

    ZMacintosh

    Joined:
    Nov 13, 2008
    #2
    they might exchange the display with a refurbished unit perhaps if they go through the 'repair' process ( byremoving the display from the hinges and placing a new one on the display mount)

    otherwise they have been known to physically repair the display, by removing the LCD inside in the enclosure (similar to iMac and MacBook/MBPs lcd display replacements)
     
  3. Pixellated macrumors 65816

    Joined:
    Apr 1, 2008
    #3
    No, they give you a new/refurbished one. Then they send your 'broken' one off to have the LCD replaced and any other issues fixed, then reboxed to become a refurb.
     
  4. integrat.ethis thread starter macrumors regular

    Joined:
    Oct 28, 2008
    #4
    So in other words no matter if I choose an exchange or repair, I'd have basically the same chance to get a good one or an uneven one?
     
  5. nanofrog macrumors G4

    Joined:
    May 6, 2008
    #5
    Sort of. :eek:

    Refurb products are typically given a thorough round of tests to pass before being released. Apple at least does this with their computers :), and hopefully do the same with their other products, including the monitors. ;)

    It will depend on how detailed the testing is.
     

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