Repeated Crashing - Help understanding error report

[robynlewis]

Hello

iMac keeps crashing but it only seems to be on my user, not my wife's. Can anyone please help me to understand what this error report means and what I should do to act upon it?

Thank you




Anonymous UUID: 216A3590-1AD8-A300-5FA8-AC688FE67EED

Sun Jan 5 14:16:36 2014
panic(cpu 2 caller 0xffffff801f8dc19e): Kernel trap at 0xffffff801f892fb8, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x000000010143b000, CR3: 0x0000000001fe607f, CR4: 0x00000000000206e0
RAX: 0xffbfff8049e227d0, RBX: 0x0000000000002800, RCX: 0xffffff801feacfb0, RDX: 0xffffff801fe9ff50
RSP: 0xffffff8180e535b0, RBP: 0xffffff8180e535e0, RSI: 0x0000000000000000, RDI: 0xffffff801fe9ff50
R8: 0x0000000000000000, R9: 0x000000000000000b, R10: 0x0000000000002000, R11: 0xffffff8049e99828
R12: 0xffffff801fe9ff50, R13: 0xffffff8049e95000, R14: 0xffffff8180e53600, R15: 0x0000000000000000
RFL: 0x0000000000010202, RIP: 0xffffff801f892fb8, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000010143b000, Error code: 0x0000000000000000, Fault CPU: 0x2

Backtrace (CPU 2), Frame : Return Address
0xffffff8177c35df0 : 0xffffff801f822f69
0xffffff8177c35e70 : 0xffffff801f8dc19e
0xffffff8177c36040 : 0xffffff801f8f3606
0xffffff8177c36060 : 0xffffff801f892fb8
0xffffff8180e535e0 : 0xffffff801fbfed5e
0xffffff8180e53630 : 0xffffff801f9da0ff
0xffffff8180e536f0 : 0xffffff801fb611e4
0xffffff8180e53800 : 0xffffff801fb697cb
0xffffff8180e539d0 : 0xffffff801f9fc9db
0xffffff8180e53a30 : 0xffffff801f9d544b
0xffffff8180e53ab0 : 0xffffff801f9d4da4
0xffffff8180e53b70 : 0xffffff801f9e7b68
0xffffff8180e53d80 : 0xffffff801f9e7fad
0xffffff8180e53f50 : 0xffffff801fc3de23
0xffffff8180e53fb0 : 0xffffff801f8f3e06

BSD process name corresponding to current thread: backupd

Mac OS version:
13B42

Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000001f600000
Kernel text base: 0xffffff801f800000
System model name: iMac11,3 (Mac-F2238BAE)

System uptime in nanoseconds: 1041115185093
last loaded kext at 691021729313: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7fa1c22000, size 65536)
last unloaded kext at 934861061611: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7fa1c1e000, size 16384)
loaded kexts:
com.apple.filesystems.msdosfs 1.9
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.11
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.kext.AMDFramebuffer 1.1.4
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.AMDRadeonX3000 1.1.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleHWAccess 1
com.apple.kext.AMD5000Controller 1.1.4
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleSMC 3.1.6d1
com.apple.kext.AMDSupport 1.1.4
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: iMac11,3, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.2 GHz, 12 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub
USB Device: USB to ATA/ATAPI Bridge
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: U3 Cruzer Micro
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:

 

[Twimfy]

Looks like it could be something to do with Time Machine or an external drive. Do you use either of those?

What simple steps have you tried so far?

Permissions? Disk Check? SMC and PRAM reset?

Also give the Apple Hardware Test a whirl just to rule out any potential hardware errors.