Repeated Crashing - Help understanding error report

Discussion in 'iMac' started by robynlewis, Jan 5, 2014.

  1. robynlewis macrumors newbie

    Joined:
    Jan 5, 2014
    #1
    Hello

    iMac keeps crashing but it only seems to be on my user, not my wife's. Can anyone please help me to understand what this error report means and what I should do to act upon it?

    Thank you




    Anonymous UUID: 216A3590-1AD8-A300-5FA8-AC688FE67EED

    Sun Jan 5 14:16:36 2014
    panic(cpu 2 caller 0xffffff801f8dc19e): Kernel trap at 0xffffff801f892fb8, type 13=general protection, registers:
    CR0: 0x0000000080010033, CR2: 0x000000010143b000, CR3: 0x0000000001fe607f, CR4: 0x00000000000206e0
    RAX: 0xffbfff8049e227d0, RBX: 0x0000000000002800, RCX: 0xffffff801feacfb0, RDX: 0xffffff801fe9ff50
    RSP: 0xffffff8180e535b0, RBP: 0xffffff8180e535e0, RSI: 0x0000000000000000, RDI: 0xffffff801fe9ff50
    R8: 0x0000000000000000, R9: 0x000000000000000b, R10: 0x0000000000002000, R11: 0xffffff8049e99828
    R12: 0xffffff801fe9ff50, R13: 0xffffff8049e95000, R14: 0xffffff8180e53600, R15: 0x0000000000000000
    RFL: 0x0000000000010202, RIP: 0xffffff801f892fb8, CS: 0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0x000000010143b000, Error code: 0x0000000000000000, Fault CPU: 0x2

    Backtrace (CPU 2), Frame : Return Address
    0xffffff8177c35df0 : 0xffffff801f822f69
    0xffffff8177c35e70 : 0xffffff801f8dc19e
    0xffffff8177c36040 : 0xffffff801f8f3606
    0xffffff8177c36060 : 0xffffff801f892fb8
    0xffffff8180e535e0 : 0xffffff801fbfed5e
    0xffffff8180e53630 : 0xffffff801f9da0ff
    0xffffff8180e536f0 : 0xffffff801fb611e4
    0xffffff8180e53800 : 0xffffff801fb697cb
    0xffffff8180e539d0 : 0xffffff801f9fc9db
    0xffffff8180e53a30 : 0xffffff801f9d544b
    0xffffff8180e53ab0 : 0xffffff801f9d4da4
    0xffffff8180e53b70 : 0xffffff801f9e7b68
    0xffffff8180e53d80 : 0xffffff801f9e7fad
    0xffffff8180e53f50 : 0xffffff801fc3de23
    0xffffff8180e53fb0 : 0xffffff801f8f3e06

    BSD process name corresponding to current thread: backupd

    Mac OS version:
    13B42

    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide: 0x000000001f600000
    Kernel text base: 0xffffff801f800000
    System model name: iMac11,3 (Mac-F2238BAE)

    System uptime in nanoseconds: 1041115185093
    last loaded kext at 691021729313: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7fa1c22000, size 65536)
    last unloaded kext at 934861061611: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7fa1c1e000, size 16384)
    loaded kexts:
    com.apple.filesystems.msdosfs 1.9
    com.apple.driver.AppleBluetoothMultitouch 80.14
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.filesystems.autofs 3.0
    com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AGPM 100.14.11
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleHDA 2.5.3fc1
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.kext.AMDFramebuffer 1.1.4
    com.apple.driver.AppleMikeyDriver 2.5.3fc1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.AMDRadeonX3000 1.1.4
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleLPC 1.7.0
    com.apple.driver.AppleHWAccess 1
    com.apple.kext.AMD5000Controller 1.1.4
    com.apple.driver.AppleBacklight 170.3.5
    com.apple.driver.AppleMCCSControl 1.1.12
    com.apple.driver.AppleUSBCardReader 3.3.5
    com.apple.driver.AppleIRController 325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.iokit.SCSITaskUserClient 3.6.0
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.4.0
    com.apple.driver.AppleUSBHub 650.4.4
    com.apple.driver.AppleFWOHCI 4.9.9
    com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
    com.apple.driver.AppleAHCIPort 2.9.5
    com.apple.driver.AirPort.Atheros40 700.74.5
    com.apple.driver.AppleUSBEHCI 650.4.1
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.0
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
    com.apple.driver.AppleMultitouchDriver 245.13
    com.apple.driver.AppleBluetoothHIDKeyboard 170.15
    com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
    com.apple.driver.AppleHIDKeyboard 170.15
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.driver.DspFuncLib 2.5.3fc1
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.4fc11
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.iokit.IOSurface 91
    com.apple.iokit.IOBluetoothFamily 4.2.0f6
    com.apple.iokit.IOAcceleratorFamily 98.7.1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
    com.apple.driver.AppleHDAController 2.5.3fc1
    com.apple.iokit.IOHDAFamily 2.5.3fc1
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.5.1d27
    com.apple.driver.AppleSMC 3.1.6d1
    com.apple.kext.AMDSupport 1.1.4
    com.apple.AppleGraphicsDeviceControl 3.4.12
    com.apple.iokit.IOFireWireIP 2.2.5
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.3.6
    com.apple.driver.AppleSMBusController 1.0.11d1
    com.apple.iokit.IOGraphicsFamily 2.3.6
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
    com.apple.iokit.IOUSBMassStorageClass 3.6.0
    com.apple.iokit.IOUSBHIDDriver 650.4.4
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 650.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IOUSBUserClient 650.4.4
    com.apple.iokit.IOEthernetAVBController 1.0.3b3
    com.apple.driver.mDNSOffloadUserClient 1.0.1b4
    com.apple.iokit.IOAHCIFamily 2.6.0
    com.apple.iokit.IO80211Family 600.34
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOUSBFamily 650.4.4
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.10
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 21
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.8
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.pthread 1
    Model: iMac11,3, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.2 GHz, 12 GB, SMC 1.59f2
    Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020
    Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
    Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P
    Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: ST31000528AS, 1 TB
    Serial ATA Device: OPTIARC DVD RW AD-5680H
    USB Device: Hub
    USB Device: USB to ATA/ATAPI Bridge
    USB Device: Internal Memory Card Reader
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Hub
    USB Device: U3 Cruzer Micro
    USB Device: Built-in iSight
    USB Device: IR Receiver
    Thunderbolt Bus:
     
  2. Twimfy macrumors 6502a

    Twimfy

    Joined:
    Sep 11, 2011
    Location:
    UK
    #2
    Looks like it could be something to do with Time Machine or an external drive. Do you use either of those?

    What simple steps have you tried so far?

    Permissions? Disk Check? SMC and PRAM reset?

    Also give the Apple Hardware Test a whirl just to rule out any potential hardware errors.
     

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