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ibis ghost

macrumors member
Original poster
Nov 26, 2013
46
2
I have a couple of company phones for my employees and one of them broke the phone screen but paid to have it replaced at one of those phone repair places.

The phone is having some issues (not related to the screen) but I was wondering (and I didn't think of this at the time it was replaced), if I will have any issues getting it warrantied with a replaced screen?

I wasn't sure if there's a way to tell when or if Apple store connects the phone to their computers.

Thanks!
 

Shasta McNasty

macrumors 6502a
Jan 5, 2010
691
68
Southern Cali
I believe inside the phone there is a screw that has a white tip and if the screw has been removed they will know the phone has been opened and that voids the warranty. I've had some instances where they replace the phone right then and there without taking it to the back and sometimes they go in the back and check the phone out more closely.
 

Looon

macrumors 6502a
Jul 10, 2009
685
2
I believe inside the phone there is a screw that has a white tip and if the screw has been removed they will know the phone has been opened and that voids the warranty. I've had some instances where they replace the phone right then and there without taking it to the back and sometimes they go in the back and check the phone out more closely.

It's very easy to tell the difference between an OEM iPhone screen and a third party one. If they open it they will know
and even if they don't there is ways of knowing
 

akron0488

macrumors member
Nov 21, 2013
37
0
I have a couple of company phones for my employees and one of them broke the phone screen but paid to have it replaced at one of those phone repair places.

The phone is having some issues (not related to the screen) but I was wondering (and I didn't think of this at the time it was replaced), if I will have any issues getting it warrantied with a replaced screen?

I wasn't sure if there's a way to tell when or if Apple store connects the phone to their computers.

Thanks!

It's pretty hard to tell the difference by just looking at it. The biggest giveaway is if the front facing camera isn't centered. I had mine replaced today with replacement screen.
 

Gav2k

macrumors G3
Jul 24, 2009
9,216
1,608
There is no white tipped screw any more but there is a sticker on the ribbon cables that identified the screen as genuine.
 

lordofthereef

macrumors G5
Nov 29, 2011
13,152
3,707
Boston, MA
I know for a fact (well not for a fact, but through reading here) that various members have been able to get their phones warrantied (replaced) even though they had a third party screen.

At the end of the day, it doesn't hurt to ask. It's not at all common practice for a genius to take a phone apart to see what is wrong with it.
 
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