Replace a phone towards end of warranty

Discussion in 'iPhone' started by eclipse01, Jun 24, 2015.

  1. eclipse01 macrumors 68020

    eclipse01

    Joined:
    May 16, 2011
    Location:
    Eau Claire, WI
    #1
    May be a dumb question, but lets say your warranty ends on say Nov. 1st and you get your phone swapped on Oct 30th, do you get another 30 days or so with the new phone?
     
  2. Newtons Apple Suspended

    Newtons Apple

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    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #2
    The warranty of the original phone takes precedent.
     
  3. eclipse01 thread starter macrumors 68020

    eclipse01

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    May 16, 2011
    Location:
    Eau Claire, WI
    #3
    so you are basically screwed if they give you a phone that doesn't work a few days later?
     
  4. Newtons Apple Suspended

    Newtons Apple

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    Mar 12, 2014
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    Jacksonville, Florida
    #4
    Well you basically had a working phone through out your entire warranty period. Are you wanting them to give you an extra year just cause you got you phone replaced?
     
  5. Newtons Apple Suspended

    Newtons Apple

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    #5
     
  6. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #6
    I thought you get something like 90 days (or at least 30 days) from the warranty replacement, or till the end of the existing warranty, whichever is longer basically.
     
  7. Newtons Apple Suspended

    Newtons Apple

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    Mar 12, 2014
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    #7
    Maybe so but I have had to have one replace after 6 months and I was told that the new one had six months warranty left.
     
  8. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #8
    That makes sense and would be consistent with what I mentioned as that's what you still had on your original warranty (and it was the longer of the 90 days, or 30 days, or whatever a replacement comes with if you no longer have warranty or have less time remaining).
     
  9. eclipse01 thread starter macrumors 68020

    eclipse01

    Joined:
    May 16, 2011
    Location:
    Eau Claire, WI
    #9
    True, but for me I have an issue that i'm not sure will get worse or not if it does it will be getting pretty close to the end of my warranty period, also I don't exactly live close to an Apple store so trips are a bit limited
     
  10. Newtons Apple Suspended

    Newtons Apple

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    #10
    It would seem fair that they give you at least 30day, maybe someone here knows for sure.
     
  11. eyoungren macrumors P6

    eyoungren

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    Aug 31, 2011
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    Phoenix • 85037
    #11
    You get a standard 90 days. If it's close to the original warranty end period it's 90 days from when it was replaced.
     
  12. Chocolatemilty macrumors 6502a

    Joined:
    May 17, 2009
    Location:
    Los Angeles, CA
    #12
    Yes, this. It's been the policy in the U.S. for as long as I can remember.
     
  13. Givmeabrek macrumors 68030

    Givmeabrek

    Joined:
    Apr 20, 2009
    Location:
    NY
    #13
    90 days or the original warranty, whichever is the longest.
     
  14. Newtons Apple Suspended

    Newtons Apple

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    Mar 12, 2014
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    #14
    That seem fair to me.
     
  15. macher macrumors 6502a

    macher

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    Oct 13, 2012
    #15
    Might be a different situation... A family member got their 6 water damaged with no Apple Care. Got a replacement under the $299 replacement. The warranty started the day he got the replacement.
     
  16. Newtons Apple Suspended

    Newtons Apple

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    #16
    I believe that IS a different situation. That $299 is basically getting you a new phone.
     
  17. lakaiordie macrumors 65816

    Joined:
    Jun 17, 2008
    #17
    thats not true

    quotes from apple's site

    "A replacement part or product or a repaired Apple Product assumes the remaining warranty of the original Apple Product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you."
     
  18. Enjoylife1788 macrumors 6502a

    Joined:
    Aug 22, 2011
    #18
    You might have checked the same day of the replacement. It normaly takes 2-3 days to reflect the warranty status of the replaced product. I have had many replacements and it assumes the original warranty or 90 days from the replacement, whichever is longer.
     
  19. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #19
    As mentioned you get 90 days which seems to be a standard practice. I've had warranty work from other companies and the replacement work was warranted for 90 days.
     

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