Replace Broken Iphone 4 with White at store?

Discussion in 'iPhone' started by damitssam, Apr 27, 2011.

  1. damitssam macrumors 6502

    Joined:
    Sep 22, 2009
    #1
    My Iphone 4 top button is broke (actually stuck, won't push down) so its still covered by the one year warranty. I've already had 2 iphones replaced due to physical defects... Can you request a white iphone to swap as the replacement phone?

    In previous times, could you swap the color of a defective product?

    Thanks
     
  2. vincenz macrumors 601

    vincenz

    Joined:
    Oct 20, 2008
    #2
    I don't believe so, but there have been stories of people getting lucky.
     
  3. Goldfrapp macrumors 601

    Goldfrapp

    Joined:
    Jul 31, 2005
  4. Hans Brix macrumors 6502

    Joined:
    Jun 19, 2010
    #4
    Give it a try. Worst they can say is no. You'll still be walking out with a new iPhone either way.
     
  5. ucfgrad93 macrumors P6

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
    #5
    No, as far as I am aware, Apple swaps out a defective product the the same product. Sorry, damitssam but they will not switch colors for you.
     
  6. BUFFBOY macrumors regular

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    Aug 23, 2010
    Location:
    Sydney
    #6
    greedy *****. people like this increase our taxs
     
  7. iFiend macrumors 65816

    Joined:
    Feb 28, 2011
    #7
    People like you make MR look ignorant, and make the board hard to read at times. Did you even read the OP? Dude said is phone is ALREADY BROKEN :rolleyes:
     
  8. Bobby Corwen macrumors 68030

    Joined:
    Jul 16, 2010
    #8
    My screen is broken (not on purpose) and I think if I get a replacement (if I can't talk my way into a white) that I will sell the brand new replacement and get a white retail.
     
  9. The Californian macrumors 68040

    The Californian

    Joined:
    Jan 17, 2009
    Location:
    Surfers Paradise
    #9
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_2 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8H7 Safari/6533.18.5)

    The only time they will give you a different color is if they are out if stock of the color you have. This has always been their policy.
     
  10. ucfgrad93 macrumors P6

    ucfgrad93

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    Aug 17, 2007
    Location:
    Colorado
    #10
    Sounds like a good idea to me.
     
  11. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #11
    No.
     
  12. acfusion29 macrumors 68040

    acfusion29

    Joined:
    Nov 8, 2007
    Location:
    Toronto
    #12
    i love how everyone's telling the OP "no".

    i've read threads on here over the years of people successfully swapping their 3G or 3GS from black->white or white->black.

    i'm gonna say it all depends on the genius.

    however, since the white iPhone just came out.. i highly doubt they'll be willing to swap out colours. had both came out at the same time, then i think it'd be a different story.
     
  13. ucfgrad93 macrumors P6

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
    #13
    Care to share any of those threads that have successfully done this?:p
     
  14. jfyrfytr25 macrumors 6502a

    jfyrfytr25

    Joined:
    Dec 6, 2008
    #14
    ^^^
    this.

    Their policy is that warranty exchanges are for the exact item you have. I'm sure exceptions are made. But, as he said, since the white was just released then I think it is gonna be difficult to get this done at this moment.
     
  15. acfusion29 macrumors 68040

    acfusion29

    Joined:
    Nov 8, 2007
    Location:
    Toronto
    #15
    i would but i don't feel like searching for it and going through threads.. i have better things to do :p
     
  16. ucfgrad93 macrumors P6

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
    #16
    So you what you really mean is that you have a weak argument and don't want to be embarrassed by not finding any.;)
     
  17. jaydub macrumors 6502a

    jaydub

    Joined:
    Jan 12, 2006
    #17
    Care to share any of those threads that have been unsuccessful in trying?
     
  18. coooolwhip macrumors newbie

    Joined:
    Apr 27, 2011
    #18
    Don't they usually give you a factory refurbished iphone if yours is broken? In that case there won't be any white refurbished ones yet. They won't let you change colors anyway.
     
  19. terraphantm macrumors 68040

    Joined:
    Jun 27, 2009
    Location:
    Pennsylvania
    #19
    In the case of a newly launched model, they keep a few brand new iphones in the white boxes for the purpose of warranty exchanges. I got a brand new 3GS as a replacement a week after I bought mine on launch.
     

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