Replace it or live with it?

Discussion in 'MacBook Pro' started by daneoni, Jul 14, 2009.

  1. daneoni macrumors G4

    daneoni

    Joined:
    Mar 24, 2006
    #1
    I went to my local apple store to complain about the loose LCD hinge issue expecting them to merely do a screw tightening. The genius did that but it was a no go and he told me he'd have to book it in for an LCD replacement

    Now i haven't had much luck with LCD replacements in the past...usually i get something worse. It'll either have a dead pixel, be washed out (despite calibration), dimmer etc. So i was wary and told him i'd bring the machine back on friday after backing up

    I currently have a 9C85 screen which i like a lot and it would suck to get something worse like the washed out version of the 9C84 or something or a screen with a dead pixel...all of which Apple will argue 'is within spec'

    So i'm weighing whether to live with the loose hinge, which although occasionally annoying, is something i can live with since i'm rarely in a usage position that forces the screen to collapse. Then again maybe i should just try my luck and see what happens

    What do you guys think?
     
  2. isaaclimdc macrumors 6502

    isaaclimdc

    Joined:
    Jun 28, 2009
    Location:
    Pittsburgh, PA
    #2
    You should definitely give it in for the replacement, and if you get a crappy LCD in return, complain again. After all, you're already paying for this service. May as well get the full customer satisfaction!
     
  3. EmielS macrumors member

    Joined:
    Jul 8, 2009
    #3
    Agree! complain again!
     
  4. 5280m macrumors member

    Joined:
    Jan 16, 2009
    #4
    You should never have to live with a defect in a machine. Complain and apple will take care of you.
     
  5. daneoni thread starter macrumors G4

    daneoni

    Joined:
    Mar 24, 2006
    #5
    Yeah i figured...i'll try my luck with great trepidation

    EDIT: There's no chance i'll get one of the newer screens with wider gamut though is there?
     

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