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daneoni

macrumors G5
Original poster
I went to my local apple store to complain about the loose LCD hinge issue expecting them to merely do a screw tightening. The genius did that but it was a no go and he told me he'd have to book it in for an LCD replacement

Now i haven't had much luck with LCD replacements in the past...usually i get something worse. It'll either have a dead pixel, be washed out (despite calibration), dimmer etc. So i was wary and told him i'd bring the machine back on friday after backing up

I currently have a 9C85 screen which i like a lot and it would suck to get something worse like the washed out version of the 9C84 or something or a screen with a dead pixel...all of which Apple will argue 'is within spec'

So i'm weighing whether to live with the loose hinge, which although occasionally annoying, is something i can live with since i'm rarely in a usage position that forces the screen to collapse. Then again maybe i should just try my luck and see what happens

What do you guys think?
 
You should definitely give it in for the replacement, and if you get a crappy LCD in return, complain again. After all, you're already paying for this service. May as well get the full customer satisfaction!
 
You should never have to live with a defect in a machine. Complain and apple will take care of you.
 
Yeah i figured...i'll try my luck with great trepidation

EDIT: There's no chance i'll get one of the newer screens with wider gamut though is there?
 
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