Replace Space Gray with Gold iPhone 5S

Discussion in 'iPhone' started by Awfisch, Dec 8, 2013.

  1. Awfisch macrumors member

    Awfisch

    Joined:
    Feb 1, 2011
    #1
    I have a Space Gray iPhone 5S.
    I have noticed some screen interlacing problems with the screen, and from what I've read, this is a somewhat common problem with the 5S.

    Seeing that I can probably get it replaced with a new phone (assuming I don't go to a store with the new machine that replaces the screen..), do you think it is possible for me to get a Gold iPhone in place of my Space Gray one?

    Has anyone heard of this with any other iPhone? Getting a new color when replacing it?
     
  2. ///M Powah macrumors regular

    ///M Powah

    Joined:
    Oct 22, 2012
    Location:
    Hawaii, US
    #2
    You have until 30 days (Apple Store) to return the original phone after you purchased it. And then you can buy the gold iPhone but if it passed 30 days then you are stuck with the gray one.
     
  3. siurpeeman macrumors 603

    siurpeeman

    Joined:
    Dec 2, 2006
    Location:
    the OC
    #3
    unlikely. the policy is like for like. i've heard of exceptions being made when your particular model isn't available, but i wouldn't count on it.
     
  4. macigo macrumors regular

    Joined:
    Dec 5, 2013
  5. Ann P macrumors 68020

    Joined:
    Jun 29, 2009
    Location:
    California
    #5
    Usually they would give you the same color and same model.

    If all else fails, you can just Return and re-purchase a Gold.
     
  6. moldy lunchbox macrumors 6502a

    Joined:
    Sep 9, 2010
    Location:
    Raleigh, NC
    #6
    You've really been here since February 2011 and don't know Apple doesn't trade colors on replacements?
     
  7. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #7
    I was thinking the same thing. We have way too many naive posters here.
     
  8. Akack macrumors 6502a

    Joined:
    Mar 5, 2011
    Location:
    USA
    #8
    If you are not within the 30 days of return policy you are SOL.
     
  9. Dontazemebro macrumors 68020

    Dontazemebro

    Joined:
    Jul 23, 2010
    Location:
    I dunno, somewhere in West Texas
    #9
    He wants Gold so he can boost his resale value. Should've thought about that before hand.
     
  10. DJJAZZYJET macrumors 6502

    Joined:
    Jun 4, 2011
    #10
    I have been through 4 Space Grey iPhone replacements, and because of this I asked the lady who was dealing with my case (she was a senior advisor) that I really don't like the Space Grey colour, and I would like to change the colour if it would be possible. She agreed and Apple are going to replace one in Silver for me, a brand new retail unit with a fresh 12 month warranty.

    Edit: Whilst going through the 4 other iPhones, I asked twice if it were possible to change the colour and both times I was refused.
     
  11. panzer06 macrumors 68030

    panzer06

    Joined:
    Sep 23, 2006
    Location:
    Kilrath
    #11
    Exactly, they made an exception because of all the issues you experienced.

    Cheers,
     

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