Hi, sorry for being so illiterate and rude in my other thread, I will try to type more better rather then like a 2 yr old like others said :/ I'm only in 7th grade so stop please.. Anyways the reason why I was so pissed is because, well they gave me a replacement phone instead of a new one. If I wanted a replacement phone I would have just gotten the 150 dollar refurbished ones so clearly mentioned in this link: http://www.wireless.att.com/cell-ph...artFilter=false&allFeatures=on&manapple=apple , with the 2yr contract I had gotten with my 300 dollar new phone. Tell me what is really wrong with that? I pretty much waited for 2 years for getting an iPhone (1 year for the 3G) and to me that is not that long judging from how fast the months went by, but still, people just really think about it for a minute instead of making posts like this: I really also wanted to just answer each of your points, if you guys don't mind: A) Irrelevant, you were able to read it weren't you? I see nothing wrong with it. B) It means my buttons were, as I said, stuckish. I had to press hard for the home button the work, and the camera was pretty much popping out of place. This new phone is fine with the home button but is a little pressed inside for the home button, the left side seems depressed in and broken but the right side works fine. C) Completely irrelevant again, the only reason I mentioned him is because he threw a stupid fit and even though most of it was non-sense I think the point he made was good because they are giving me a replacement phone that the guy replied with a 'I don't know' (the only reason I know its a replacement is because of the very nice macrumors people here, the store clerk wasn't helpful at all) and to me that just explains it all that he doesn't know how to do his job. My phone was within the 14 day return period and I expected to get a new phone for my defective phone, I have seen people with more ridiculous reasons. D) I made an appointment by calling thank you very much, I would have made an appointment online but my iphone wasn't working sorry. Don't see why that matters to you since it was my time not yours. E) When did I call them idiots? Find it for me please if you may. I have ok grammar for a 7th grader so just please be quiet, it isn't my fault YOU can't understand it that you have to make decisions for others saying they can't either. I have perfect respect for people who are helpful and kind and thank you so much for to the people who ignored my 'bad respect' and got right to the point of my thread, again thank you. F) Well the store clerk at ATT told me to go to apple to get it returned brand new for free, instead of a 30 dollar restocking fee (20 bucks + tax for the people who will complain about my 10 dollar difference) so I believed him until....well you know. Also within the 14 day period they even told us that we can return it if it is defective, I am going by what they told me. G) Here is where you can get a 150 dollar iphone 16g refurbished white: http://www.wireless.att.com/cell-ph...artFilter=false&allFeatures=on&manapple=apple . Scroll all the way to the bottom please. H) Another rant? You already mentioned the stuck buttons part, why must you say it again? I just think you like to troll more then you admit. Sorry mods but I just had to answer him, I REALLY wanted to reply back and get my points taken to everyone and if I offended anyone at all I am sorry, but I am pretty sure what he wrote to me was more offending to everyone rather then just me. That is all. Again, I paid 300 for a NEW phone out of the box, NOT a replacement for half the price (whatever phone it is I don't care, to me replacement is refurbished since they sell them for half). I have provided enough proof for all your needs.