Replacement 3gs screen scratches like crazy

Discussion in 'iPhone Tips, Help and Troubleshooting' started by diamondschwin, Feb 4, 2010.

  1. diamondschwin macrumors member

    Joined:
    Jan 2, 2002
    #1
    I have had two 3g iPhones and this is my second 3gs. This new replacement screen is picking up little micro scratches like crazy. My old one was naked for 6 months with no scratches at all and ditto on the 3g phones.

    Is this a defective oleophobic coating?
     
  2. UnLiMiTeD558 macrumors regular

    Joined:
    Dec 20, 2009
  3. ajohnson253 macrumors 68000

    ajohnson253

    Joined:
    Jun 16, 2008
    #3
    Never heard of that happenin. Are you keeping your phone with no screen protector on it in your pants with keys and coins and what not? If so that is the problem
     
  4. dukedanielduke macrumors newbie

    dukedanielduke

    Joined:
    Feb 4, 2010
    #4
    Iphone 3G 16GB Applecare 2011 glass cracked!! Need help

    Hi everyone,
    I have my iPhone 3G cracked glass but not major, if you look at it straight you can't see it unless you look at it from a 180 angle. Note: Everything is in perfect working condition, it's just a hair line crack. So this iPhone still has a Applecare warranty till 2011.
    The thing is i illegally unlocked this iPhone 3G from a vendor.
    So my question is if i'll bring this to the Apple Retail Store, how much would they charge me or is this "I'm on my own now situation"?
    I never brought this to the Apple Store yet because it just happen now and i just made a reservation from a Genius Bar request for tomorrow. And i don't wanna be embarrassed.
     

    Attached Files:

  5. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #5
    Applecare doesnt cover cracked/broken glass.
     
  6. dukedanielduke macrumors newbie

    dukedanielduke

    Joined:
    Feb 4, 2010
    #6
    Thanks for the reply. So i am stuck with this?
     
  7. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #7
    Theres many places online that you can send it in and have the glass replaced for a reasonable price.
    Around $70-100 with shipping.
     
  8. Cask Guest

    Joined:
    Jul 14, 2008
    #8
    Apple will do an out of warrany repair for 199. Some geniuses might even exchange it for free if they are on the mood according to some stories I have heard. So take it there, you don't have anything to lose.
     
  9. dukedanielduke macrumors newbie

    dukedanielduke

    Joined:
    Feb 4, 2010
    #9
    Thanks guys!!
    Yeah, i'll give it a shot tomorrow, and i will let you know what happen and i will share and post it back here. Thanks for the help.
     
  10. anjinha macrumors 604

    anjinha

    Joined:
    Oct 21, 2006
    Location:
    San Francisco, CA
    #10
    Coins and keys can't scratch glass. Sand can though.
     
  11. rgarjr macrumors 603

    rgarjr

    Joined:
    Apr 2, 2009
    Location:
    Southern Cal
    #11
    Your best bet is to get some parts off ifixit.com and do your repair yourself to save some dough.
     
  12. ihonda macrumors 68000

    Joined:
    Sep 17, 2009
    #12
    i get TONS of micro scratches and i never keep my phone in a pocket with anything.. what the hell is causing this?
     
  13. greygray macrumors 68000

    greygray

    Joined:
    Oct 22, 2009
    #13
    Any pictures so we can determine the actual cause?
     
  14. CADer macrumors 6502

    CADer

    Joined:
    Apr 24, 2007
    #14
    Apple will fix it for free, but only if the phone has another issue that is covered in warranty.

    My friend took his shattered iphone 3G in and the Genius bar Rep said the usual, " We don't warranty broken glass" she continued to examine it and test it and came back saying that she will replace it cause it had some other defect covered under warranty. So she gave him a new, or better put refurbished iphone 3G.

    So you can hope that something covered under warranty goes bad before your apple care runs out in 2011.

    As far as the legal part just restore it to factory settings.
     
  15. glossywhite macrumors 65816

    glossywhite

    Joined:
    Feb 28, 2008
    #15
    Since when is it "illegal" to unlock a mobile phone?. :confused:
     
  16. OfficeLinebacke macrumors member

    Joined:
    Feb 27, 2010
    Location:
    Maryland
    #16
    Why take it to Apple, pay double, AND feel paranoid about them questioning your use of it (not that they should care) when you can take it to an independent repair shop, pay half, and the technician definitely won't care how you use your iPhone or what you did to it?

    Oh and if you get it repaired, you don't have to go through the rigamarole of backing up and then restoring to your new one.
     
  17. ouimetnick macrumors 68020

    ouimetnick

    Joined:
    Aug 28, 2008
    Location:
    Beverly, Massachusetts
    #17
    Nope. Keys can scatch the screen. I've done it. Jar the right angle, and pressure is needed
     
  18. OfficeLinebacke macrumors member

    Joined:
    Feb 27, 2010
    Location:
    Maryland
    #18
    Agreed.
     
  19. glossywhite macrumors 65816

    glossywhite

    Joined:
    Feb 28, 2008
    #19
    Ignore this terrible advice.
     
  20. chargit macrumors 6502a

    chargit

    Joined:
    Jan 17, 2010
    Location:
    Evansville, In
    #20
    guess I have to state the obvious....having that many phones already especially the 3Gs (since they havent been out that long) it looks like you might be hard on your phones. with that said, there are alot of junk look alike (supposedly OEM) parts for sale on eBay. so nothing suprises me.
     
  21. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #21
    Why?
    There's alot of local shops that will do repairs for alot less than Apple charges and won't care if your iPhone is jb or not.
    I just got an iPhone 3G button replaced for $30 at a repair shop and saved the $200 that Apple would have charged me.
     
  22. glossywhite macrumors 65816

    glossywhite

    Joined:
    Feb 28, 2008
    #22
    Because it voids your warranty. Simple.
     
  23. chargit macrumors 6502a

    chargit

    Joined:
    Jan 17, 2010
    Location:
    Evansville, In
    #23
    not if you know what you are doing!!
     
  24. OfficeLinebacke macrumors member

    Joined:
    Feb 27, 2010
    Location:
    Maryland
    #24
    We're talking about the $199 out-of-warranty repair deal here, so there's nothing to lose.
     
  25. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #25
    It doesn't if your out of warranty :)
     

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