Hi all, I recently had a terrible experience with Apple in which my machine went in for a routine repair and came back in a terrible state. I called AppleCare, was immediately transferred to Customer Relations, then to a supervisor, and then to the regional manager. The regional manager was very angry, revoked the certification for the technician, and offered a free replacement of my computer. He proposes to replace my 2.8Ghz Mid-2010 hi-res antiglare with a 2.2ghz quad-core 2011 model. My question is, is this fair? Should I accept, or should I fight for the 2.3ghz model, since mine was the top of the line model before, and the 2.3 is the top of the line model now? Will it even make a significant difference? Thanks for any help, Glenn I have attached the replacement agreement that they want me to sign. Should I sign it, or fight for more?