Replacement black sports band peeling already, what can I do?

Discussion in 'Apple Watch Accessories' started by Sir Ruben, Aug 26, 2015.

  1. Sir Ruben macrumors 65816

    Sir Ruben

    Joined:
    Jul 3, 2010
    #1
    Recently had my black sports band replaced, and the replacement is even worse. It has worn much quicker and has white patches on it that on closer inspection look like the start of peeling.

    I really like the black band but i don't know what to do. Do I keep on replacing and hope that Apple eventually refine the process and it will stop happening?

    Just to add, I really look after my stuff and so this watch gets no abuse whatsoever.
     
  2. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
  3. Sir Ruben thread starter macrumors 65816

    Sir Ruben

    Joined:
    Jul 3, 2010
    #3
    Outside on a part of the strap that doesnt touch anything. (The bit just below the watch face).
     
  4. Brett1203 macrumors 6502a

    Brett1203

    Joined:
    Apr 10, 2015
    Location:
    Charlotte, NC
    #4
    All the black bands seem to do it, I went through 4 of them before just wiping it hard enough to rub that peeling layer off and now the band is fine, you may just have to rub that layer off.
     
  5. Thepixelsedge macrumors regular

    Joined:
    Apr 24, 2015
    Location:
    Toronto, Canada
    #5
    Not all... my original has been perfect since day one. I did trade my small half for a buddies large half so we would both have backups and the half he gave me is peeling like people are describing. My watch was 42mm SS though and his was a 42mm Grey Sport so I dunno if maybe theres a difference between the two other than the pin color?
     
  6. NavySEAL6 macrumors 6502a

    Joined:
    Dec 13, 2006
    #6
    It happened to my band and I'll be getting a replacement soon. I hope the second one is better
     
  7. yaboyac29 macrumors 6502a

    Joined:
    Sep 24, 2014
    #7
    i took a cloth and wet it with hot water, then i scrubbed the band. i was able to get rid of the 'peeling' and it looked pretty much brand new. give it a shot.
     
  8. Sir Ruben thread starter macrumors 65816

    Sir Ruben

    Joined:
    Jul 3, 2010
    #8
    It looks terrible. This was dispatched from Apple on 10th August and it's the 27th August today. I don't really want to rub it all off as the strap obviously has a coating for a reason. I guess I'll just keep getting Apple to send me a new one everytime it happens :/
     

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  9. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #9
    Why would it have a coat? Honestly, if I got that I'd think it's dirt/dried liquid because that's what it looks like. Take a damp cloth and wipe it clean. Have you ever washed your band?
     
  10. Sir Ruben thread starter macrumors 65816

    Sir Ruben

    Joined:
    Jul 3, 2010
    #10
    The black bands all have a coating, that's why they peel. A very well known issue. Or do they all come with a layer of dirt on them for the user to wash off? Lol
     
  11. meikdunj macrumors member

    Joined:
    May 21, 2015
    #11
    Must be a bad batch, never had an issue with mine in 4 months.
     
  12. Nell macrumors regular

    Joined:
    Jun 25, 2012
    Location:
    London
    #12
    My strap also shows no signs of peeling. I think I've had it about 5-6 weeks but I've worn it less than the white one over summer so I guess there's still time for it to go wrong.
     
  13. Brett1203 macrumors 6502a

    Brett1203

    Joined:
    Apr 10, 2015
    Location:
    Charlotte, NC
    #13
    I dont think its a bad batch, its a bad design, This has been an issue for most since day #1, so unless every black band was made on just one batch, Its a design issue.
     
  14. BarracksSi macrumors 68040

    BarracksSi

    Joined:
    Jul 14, 2015
    #14
    Mine isn't peeling, but it's showing wear marks where the long end fits under the hole. I don't mind since it's basically "rubber" anyway (gotta see my G Shock). I also rinse it nightly in the shower and scrub it dry with my towel.

    I've had mine for almost a month. Still new, then.
     
  15. bh85 macrumors regular

    bh85

    Joined:
    Feb 3, 2015
    Location:
    Midwest
    #15
    Get a different band, like leather loop.
     
  16. hokiemas macrumors member

    Joined:
    May 26, 2015
    #16
    While I agree that I like my leather loop more than the sport band, some people don't have the extra 100 to spend on it. Also, I wouldn't want to wear my leather loop out for a run where I know it will get all sweaty. The sport band in general seems much more resistant.
     
  17. Aluminum213 macrumors 68040

    Aluminum213

    Joined:
    Mar 16, 2012
    #17
    I wear my black sports band almost everyday when I workout, never had an issue
     
  18. April Knight Suspended

    Joined:
    Jul 24, 2011
    Location:
    Olympia, WA
    #18
    I also wear my black sports band every day when I work out, and also shower with it daily. No sign of peeling here.
     
  19. iamMacPerson macrumors 68030

    iamMacPerson

    Joined:
    Jun 12, 2011
    Location:
    AZ/10.0.1.1
    #19
    My BSB was peeling as well. I had it replaced twice for the same issue. When the replacement came in, I opted to just leave it in the box since I bought another Sport Band (white) to replace it. Very annoying and obviously a design flaw with the BSB. My other Sport Bands (pink, white, and green) do not have the same issue.
     
  20. Skorpio, Aug 29, 2015
    Last edited: Aug 29, 2015

    Skorpio macrumors 6502

    Skorpio

    Joined:
    Apr 16, 2015
    Location:
    SC USA
    #20
    Here's my story:
    My BSB started peeling about a month of wearing it. After seeing this happening to others on this forum, I called Apple about it, got transferred to a "senior adviser", who listened to my story and told me it's "wear and tear", and it wasn't covered under a defect.
    She then explained as a consolation that she would credit me $150 which could be used for accessories (but not watch/bands), and I'd have to use one of my two AppleCare+ service events + $69 deductible.
    I told her "why would I do that for a $50 band?", to which she had no answer for.
    I kept telling her my wife's 38mm space gray band (bought at same time) isn't peeling and she wears it every day and exercises every day with it. In comparison, I didn't wear mine every day (I have several other sport bands, which none exhibit peeling) or exercise every day.
    She told me she would show the engineers my pics and get back to me. A day later she emails me that they said it was not a defect.
    I was mad. They were fighting me on a product that costs them $5 to make. I was really disappointed in Apple as a company.
    Weeks later, I'm in Vegas on vacation, and there's an Apple Store where we stayed (Caesar's Palace). We go in and tell the employee my black band is peeling. He looks at it, and tells me, "yeah, it's common. We'll replace it, but Apple is going to stop replacing these soon for this issue". This guy restored my faith in Apple and took my old band and exchanged it there on the spot.

    Long story short: don't waste your time with Apple on the phone, go into the store, exchange it, then do like it did, buy a MOKO aftermarket band for working out or at work and save your OEM black band for special occasions that doesn't involve anything "sport".
    Or, wipe off your coating and deal with the lint and dust. That's one reason that coating is on there IMO.
    BTW, the MOKO band attracts some dust, but for $12 it's not a problem.
    And shout out to Apple Store @ Caesar's Palace, Las Vegas for great customer service![​IMG]
     
  21. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #21
    I have low expectations for the black band. When this issue initially came to light, I knew then that I'd need a different sports band, so far the green band has helped up fantastically. I like the black band will probably switch to it, but I'm under no illusion of its durability. I don't understand why Apple cannot produce a black sports band that will not have these issues.
     
  22. Appl3FTW macrumors 601

    Appl3FTW

    Joined:
    Nov 15, 2012
    #22
    I got mines replaced under warranty by apple. I received the replacement the next day :)
     
  23. Mtblegend macrumors newbie

    Mtblegend

    Joined:
    Aug 10, 2015
    #23
    Mine started peeling about a week after I got it
    Loaded up Apple support online chat, new band on the way. Received it 2 days later, no problems with the new one. Really happy with customer service.
     
  24. maxsix Suspended

    maxsix

    Joined:
    Jun 28, 2015
    Location:
    Western Hemisphere
    #24
    That's a normal characteristic of the band. I've seen many of them amongst the guys at work that have Apple Watches. It's a popular choice defects and all. I'd bet Apple will release an improved model at some point in the future. It's likely to be of better material and more expensive. But that should fix it.
     
  25. Sir Ruben thread starter macrumors 65816

    Sir Ruben

    Joined:
    Jul 3, 2010
    #25
    Received band number 3 today, may document the wear this time to see just how long it holds up and what it looks like.

    On a side note I think Apple have messed up this time and charged me, plus they haven't sent instructions to return the defective one. The last 2 times I have called Apple I am sorry to say, they have been useless. They used to be the best customer service I have ever experienced but it seems that's no longer the case :/
     

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