Hi, For the first time today since getting my MP back in April I had to take out my boot hard drive which is also the one that came with the system. I pulled out the HDD with it's attached shoe/slide thing and noticed that the ape/baffon/genius that had fitted the factory drive had over tightened the screws thus squashing and tearing the washer/jacket that the screw sits in. Now being a perfectionist and also the fact that I paid nearly £2000 for it this isn't what i expect from Apple. My question is though: will they take my word that it wasn't me and replace the slide for free for will they say that i did it and say I should pay for a replacement? Thanks Meep Note: I just did a bit more research and found the the proper name for the shoe/slide thing is hdd carrier.