Replacement iPhone 3G

Discussion in 'iPhone' started by kobefan234, Oct 5, 2008.

  1. kobefan234 macrumors 6502

    kobefan234

    Joined:
    May 12, 2008
    #1
    I have lots of problems with my iPhone 3G my 3G service got killed by 2.1 now it always says no service and my battery goes down to red in 1 hour and my GPS cant get fixes anymore!
    can i take it to at&t and get a new one?
     
  2. sv650s macrumors newbie

    Joined:
    Sep 19, 2008
    #2
    How long have you had the phone? According to AT&Ts return policy you can only swap the phone with them within 14 days, after that point you have to go through Apple. If you have a local Apple store you can take your phone there to be looked over, if not, you can call Apple support and they will ship a prepaid box for you to send the phone in (but you will be without the phone unless you rent one from them while yours is being serviced).
    Have you already tried restoring the phone as new? If not I would try this first.
     
  3. kobefan234 thread starter macrumors 6502

    kobefan234

    Joined:
    May 12, 2008
    #3
    how long does apple service the phone?

    and do they give you a new one?
     
  4. skubish macrumors 68030

    skubish

    Joined:
    Feb 2, 2005
    Location:
    Ann Arbor, Michigan
    #4
    You get a 1 yr. warranty from Apple. Most like they will exchange it for a refurb.
     
  5. kobefan234 thread starter macrumors 6502

    kobefan234

    Joined:
    May 12, 2008
    #5
    is the refurb fcked up? like scratches chipped etc.?
     
  6. Kyeris macrumors 6502

    Joined:
    Jul 19, 2008
    Location:
    Somewhere in Texas
    #6
    It'll look brand new.
     
  7. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #7
    Bring your box, accessories and receipt and there's a good chance that they'll swap it out for a brand new in box (NIB). That's what I've done the last two replacement iPhones. Battery situation should be replaced on the spot. Give it a shot...:( Sorry to hear about your 3G iPhone.
     
  8. kobefan234 thread starter macrumors 6502

    kobefan234

    Joined:
    May 12, 2008
    #8
    so take it to the apple store and they will give me a brand new replacement?
     
  9. David-fr macrumors 6502

    Joined:
    Jul 7, 2008
    Location:
    Bay Area
    #9
    apple geniuz???

    Is so easy to get a replacement... my friend just bought one, right on time that i've decided that i did not wanted the black one, and the white looks so good.

    So, i told him if he could exchange his that bought 4 days ago for a white one, he had bought a 16 gb black, he exchanged with in the 14 days policy.. I went to the apple store and tell them it did not work well, they didnt even look for any problem he just said "don't worry, we will take care" He swap out the phone and gave me a non-scrashed iphone, that i trade with my firend for the white one.

    Conclusion: apple geniuses are really domb! but thats not bad
     
  10. kobefan234 thread starter macrumors 6502

    kobefan234

    Joined:
    May 12, 2008
    #10
    I have had mine for more than 14 days though, does that make a difference?
     
  11. DanielJvdBerg macrumors regular

    Joined:
    Jun 1, 2008
    Location:
    The Netherlands.
    #11
    Noooo, please read the post... It is now told multiple times.

    You can exchange the phone within 14 days if you are not happy with it.
    If it goes broken after 14 days you have to go to the Apple store, not the AT&T.

    If your phone goes broken, you have ONE year warranty, so the 14 days is no problem in case your phone goes broken.
     
  12. David-fr macrumors 6502

    Joined:
    Jul 7, 2008
    Location:
    Bay Area
    #12
    That am not sure, but they will exchange it at a apple store is under the 1yr policy.. dont worry you will get a replacement.. as long as your iphone is under warranty...good luck. keep us up to date:)
     
  13. kobefan234 thread starter macrumors 6502

    kobefan234

    Joined:
    May 12, 2008
    #13
    I guess I will go to the apple store and ask for an replacement and see what they say I will keep you guys updated!
     
  14. aristobrat macrumors G5

    Joined:
    Oct 14, 2005
    #14
    Remember to make a (free) Genius Bar reservation before you go!

    http://www.apple.com/retail/geniusbar/
     
  15. svndmvn Guest

    Joined:
    Nov 6, 2007
    Location:
    Italy
    #15
    have your tried restoring your phone?if it's esthetically perfect i don't think you should risk..
     
  16. kobefan234 thread starter macrumors 6502

    kobefan234

    Joined:
    May 12, 2008
    #16

    I have restored it but it still won't work! And what do you mean by "risk it" ?
     
  17. kobefan234 thread starter macrumors 6502

    kobefan234

    Joined:
    May 12, 2008
    #17
    I made the genius bar appointment i will keep you guys updated:D:apple::apple:
     

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