Hello! So last weekend my boyfriend dropped his T-Mobile iPhone 5 at work and shattered the screen. I went to the Apple Store and got him a replacement through AppleCare+ (genius thought it was too shattered to fix) and was curious about something in the settings. He seemed to think that the Carrier menu on the Settings page was there before, but I don't remember seeing it, and my iPhone 5 on Verizon doesn't have it. Could they have given him an unlocked refurb instead of one locked to T-Mobile? I believe it's a refurb since the call count was several days already. Anyway, I'm curious because he's been thinking about leaving T-Mobile (Verizon though, so it'd really only help resale value). Thanks!